All Systems Operational

About This Site

Welcome to Nayax status page where you can follow the operational status of our platform as well as other key features and services.

We'll communicate any interruptions we encounter on this page.

Uptime over the past 90 days. View historical uptime.
Nayax Global Solution Operational
90 days ago
100.0 % uptime
Today
CORE Operational
90 days ago
100.0 % uptime
Today
SQS (Transaction Reports) Operational
90 days ago
100.0 % uptime
Today
Telemetry Operational
90 days ago
100.0 % uptime
Today
Monyx Operational
90 days ago
100.0 % uptime
Today
MoMa Operational
90 days ago
100.0 % uptime
Today
MQTT Operational
90 days ago
100.0 % uptime
Today
Nayax API Services Operational
90 days ago
100.0 % uptime
Today
Lynx Operational
90 days ago
100.0 % uptime
Today
Cortina Operational
90 days ago
100.0 % uptime
Today
Commerce Operational
90 days ago
100.0 % uptime
Today
Spark Operational
90 days ago
100.0 % uptime
Today
North America Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Rest of Europe Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Africa & Middle East Operational
90 days ago
99.98 % uptime
Today
Transactions Operational
90 days ago
99.96 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Latin America Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Australia & New Zealand Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Server upgrade and maintenance Nov 22, 2025 07:00 - Nov 23, 2025 15:00 IST

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Nov 16, 2025 - 16:01 IST
Nov 18, 2025
Connectivity issue
Resolved - This incident has been resolved.
Nov 18, 09:28 IST
Investigating - We are facing some intermittent connectivity issues affecting our customers in Australia region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Nov 17, 16:56 IST
Nov 17, 2025
Connectivity issue with Cibus
Resolved - This incident has been resolved.
Nov 17, 17:29 IST
Investigating - We are facing some intermittent connectivity issues with Cibus that affecting our customers in all regions. Cibus R&D team is investigating this on priority, and we will keep you posted on the progress.
Nov 17, 13:46 IST
Connectivity issue
Resolved - This incident has been resolved.
Nov 17, 16:35 IST
Investigating - We are facing some intermittent connectivity issues affecting our customers in Europe region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Nov 17, 16:11 IST
Nov 16, 2025
Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Nov 16, 10:30 IST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 08:30 IST
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the US site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Nov 13, 10:46 IST
Connectivity issues across accounts and devices
Resolved - The issue causing an increase in silent machines within Verizon has been resolved. No further impact is observed, and all systems are operating normally.
We will continue monitoring to ensure stability.
Nov 16, 03:16 IST
Investigating - We have identified an increase in silent machines within Verizon. We are actively engaging with the business partner and investigating the root cause. Further updates will be shared as the investigation progresses.
Nov 16, 00:06 IST
Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025
Billing provider transaction issue
Resolved - This incident has been resolved.
Nov 11, 15:36 IST
Monitoring - TravelBuy have deployed the fix. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Nov 11, 15:00 IST
Identified - Our partner has a network issue they are working on. We are monitoring the situation while they are working on fixing the root cause and are now working on re-establishing consistent support to our network.
Nov 11, 10:12 IST
Investigating - We are in touch with Travelbuy about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Nov 11, 06:56 IST
Billing provider transaction issue
Resolved - This incident has been resolved.
Nov 11, 15:14 IST
Investigating - We are in touch with Ashrait about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Nov 11, 12:24 IST
Billing provider transaction issue
Resolved - This incident has been resolved.
Nov 11, 10:08 IST
Update - The response from Heartland:

"Hello,

We are currently experiencing a processing issue at this time. All teams are currently working on getting this resolved as soon as possible. As I know more, I will provide an update."
Nov 10, 18:23 IST
Investigating - We are in touch with Heartland Nayax EMV about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Nov 10, 17:47 IST
Nov 10, 2025
Nov 9, 2025
Server upgrade and maintenance
Resolved - This incident has been resolved.
Nov 9, 11:38 IST
Investigating - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Nov 9, 10:59 IST
Nov 8, 2025

No incidents reported.

Nov 7, 2025
Third party server upgrade and maintenance
Resolved - This incident has been resolved.
Nov 7, 18:01 IST
Update - We are continuing to investigate this issue.
Nov 7, 10:09 IST
Investigating - One of our partners will be performing an upgrade to its data center in the US. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
The expected tine for their completion is 3 hours
Nov 7, 10:08 IST
Billing provider transaction issue
Resolved - This incident has been resolved.
Nov 7, 13:26 IST
Investigating - We are in touch with Banorte about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Nov 7, 12:25 IST
Nov 6, 2025
Billing provider transaction issue
Resolved - This incident has been resolved.
Nov 6, 23:59 IST
Identified - Our partner has a located the issue and is fixing the problem. We are working to re-establishing our complete service as soon as possible.
Nov 6, 23:21 IST
Update - We are continuing to investigate the issue,
Nov 6, 21:00 IST
Investigating - We are in touch with Heartland EMV about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Nov 6, 18:21 IST
Billing provider transaction issue
Resolved - This incident has been resolved.
Nov 6, 22:16 IST
Investigating - We are in touch with SafeCharge about a service outage with its billing gateway, which appears to be affecting all transactions. We will update you with further information as it becomes available.
Nov 6, 21:06 IST
Billing provider transaction issue
Resolved - This incident has been resolved.
Nov 6, 22:15 IST
Investigating - We are in touch with Nuvei Canada about a service outage with its billing gateway, which appears to be affecting all transactions. We will update you with further information as it becomes available.
Nov 6, 21:07 IST
Nov 5, 2025
Billing provider transaction issue
Resolved - This incident has been resolved.
Nov 5, 23:52 IST
Investigating - We are in touch with Bancard about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Nov 5, 22:20 IST
Billing provider transaction issue
Resolved - This incident has been resolved.
Nov 5, 23:09 IST
Monitoring - A fix has been deployed. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Nov 5, 22:46 IST
Investigating - We are in touch with SafeCharge about a service outage with its billing gateway, which appears to be affecting all transactions. We will update you with further information as it becomes available.
Nov 5, 20:59 IST
Billing provider transaction issue
Resolved - This incident has been resolved.
Nov 5, 23:08 IST
Monitoring - A fix has been deployed. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Nov 5, 22:47 IST
Investigating - We are in touch with Nuvei Canada (CT-Payment) about a service outage with its billing gateway, which appears to be affecting all transactions. We will update you with further information as it becomes available.
Nov 5, 21:59 IST
Replication issues and server latency
Resolved - This incident has been resolved.
Nov 5, 12:20 IST
Investigating - Due to connection issues with the US we are experiencing visual issues with silent machines. Please be assured that issues are visual only.
We apologize for the inconvenience caused and will provide more information as it becomes available.
Nov 5, 11:52 IST
Nov 4, 2025
Billing provider transaction issue
Resolved - This incident has been resolved.
Nov 4, 16:22 IST
Investigating - We are in touch with Safecharge regarding an increase in declined transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Nov 4, 13:06 IST
Billing provider transaction issue
Resolved - This incident has been resolved.
Nov 4, 12:51 IST
Investigating - We are in touch with Travelbuy about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Nov 4, 11:20 IST
← Incident History Powered by Atlassian Statuspage