Nayax Status

Service Under Maintenance

About This Site

Welcome to Nayax status page where you can follow the operational status of our platform as well as other key features and services.

We'll communicate any interruptions we encounter on this page.

Uptime over the past 90 days. View historical uptime.

Nayax Global Solution Operational

CORE Operational

SQS (Transaction Reports) Operational

Telemetry Operational

Monyx Operational

MoMa Operational

MQTT Operational

Nayax API Services Operational

Lynx Operational

Cortina Operational

Commerce Operational

Spark Operational

North America Under Maintenance

Transactions Under Maintenance

Cellular Communication Under Maintenance

Germany Under Maintenance

Transactions Under Maintenance

Cellular Communication Under Maintenance

France Under Maintenance

Transactions Operational

Cellular Communication Under Maintenance

United Kingdom Under Maintenance

Transactions Under Maintenance

Cellular Communication Under Maintenance

Rest of Europe Under Maintenance

Transactions Under Maintenance

Cellular Communication Under Maintenance

Asia-Pacific Operational

Transactions Operational

Cellular Communication Operational

Africa & Middle East Under Maintenance

Transactions Under Maintenance

Cellular Communication Under Maintenance

Latin America Under Maintenance

Transactions Under Maintenance

Cellular Communication Under Maintenance

Australia & New Zealand Operational

Transactions Operational

Cellular Communication Operational

Israel Operational

Transactions Operational

Cellular Communication Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov `3`, `2026`

Billing provider transaction issue

Resolved - This incident has been resolved.
Nov 3, 01:27 IST

Investigating - We are in touch with Hiemir about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Nov 3, 01:03 IST

Nov `2`, `2026`

Server upgrade and maintenance

Completed - The scheduled maintenance has been completed.
Nov 2, 17:30 IST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 14:30 IST

Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the AU site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Oct 28, 09:10 IST

Billing provider transaction issue

Resolved - This incident has been resolved.
Nov 2, 13:54 IST

Investigating - We are in touch with Innovorder about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Nov 2, 10:47 IST

Nov `1`, `2026`

Server upgrade and maintenance

Completed - The scheduled maintenance has been completed.
Nov 1, 19:45 IST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 14:45 IST

Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Nov 1, 14:33 IST

Oct `31`, `2026`

No incidents reported.

Oct `30`, `2026`

No incidents reported.

Oct `29`, `2026`

Connectivity issues across accounts and devices

Resolved - This incident has been resolved.
Oct 29, 15:57 IST

Investigating - Our team is collaborating with our partners to resolve connectivity issues currently being experienced in Israel. We will keep you updated with more information when we have it. Thank you for your understanding.
Oct 29, 09:42 IST

Billing provider transaction issue

Resolved - This incident has been resolved.
Oct 29, 10:21 IST

Investigating - We are in touch with Heimir about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Oct 28, 22:37 IST

Oct `28`, `2026`

Server upgrade and maintenance

Completed - The scheduled maintenance has been completed.
Oct 28, 16:00 IST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 13:00 IST

Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the Canary-IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Oct 28, 09:09 IST

Billing provider VisaNetDr transaction issue

Resolved - This incident has been resolved.
Oct 28, 13:53 IST

Update - We are continuing to investigate the issue
Oct 28, 12:30 IST

Investigating - We are in touch with VisaNetDr about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Oct 28, 10:10 IST

Oct `27`, `2026`

No incidents reported.

Oct `26`, `2026`

Billing provider Travelbuy transaction issue

Resolved - This incident has been resolved.
Oct 26, 17:09 IST

Monitoring - A fix has been deployed. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Oct 26, 16:50 IST

Update - We are continuing to investigate this issue.
Oct 26, 15:56 IST

Investigating - We are in touch with Travelbuy about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Oct 26, 11:55 IST

Oct `25`, `2026`

Billing provider transaction issue

Resolved - This incident has been resolved.
Oct 25, 13:01 IST

Investigating - We are currently observing an increase in transaction declines from PEP. Our team is investigating and has contacted the provider for further analysis. Updates will be provided as more information becomes available.
Oct 25, 12:33 IST

Oct `24`, `2026`

Increase in Silent Machines

Resolved - Incident has been resolved.
Oct 24, 09:08 IDT

Investigating - Increased number of silent machines detected on Webbing Israel connectivity. Investigation is ongoing with the provider. Updates will follow.
Oct 24, 06:39 IDT

Oct `23`, `2026`

No incidents reported.

Oct `22`, `2026`

Identified - partner - network

Resolved - This incident has been resolved.
Oct 22, 22:28 IDT

Identified - Our partner has a network issue they are working on. We are monitoring the situation while they are working on fixing the root cause and are now working on re-establishing consistent support to our network.
Oct 22, 21:37 IDT

Oct `21`, `2026`

No incidents reported.

Oct `20`, `2026`

Billing provider transaction issue

Resolved - This incident has been resolved.
Oct 20, 16:12 IDT

Identified - Our partner has a located the issue and is fixing the problem. We are working to re-establishing our complete service as soon as possible.
Oct 20, 10:05 IDT

Investigating - We are in touch with multiple billing providers about a service outage with their billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Oct 20, 09:48 IDT

Connectivity issues across devices - Mexico

Resolved - This incident has been resolved.
Oct 20, 03:57 IDT

Update - We are continuing to monitor for any further issues.
Oct 20, 03:08 IDT

Monitoring - The issue appears to be returning to normal levels. We will continue to monitor the situation and provide an update if the issue reoccurs.
Oct 20, 03:08 IDT

Investigating - We are currently observing a slight increase in silent machines in Mexico. The issue is under investigation, and the mobile provider has been contacted for further analysis.

We are monitoring the situation closely and will provide additional updates as more information becomes available.
Oct 20, 02:10 IDT

Billing provider transaction issue

Resolved - This incident has been resolved.
Oct 20, 03:03 IDT

Investigating - We are currently observing a slight increase in declined transactions processed through TravelBuy. Our team is investigating the issue and has contacted TravelBuy for further information. Updates to follow.
Oct 20, 02:07 IDT