Resolved -
This incident has been resolved.
Apr 12, 02:37 IDT
Investigating -
We are currently experiencing intermittent connectivity issues affecting a limited number of customers in the Europe region. Our teams are actively investigating the issue and working to identify the cause. We will provide updates as more information becomes available.
Apr 12, 01:51 IDT
Resolved -
This incident has been resolved.
Apr 10, 12:05 IDT
Investigating -
We are facing some intermittent connectivity issues affecting our customers in South Africa region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Apr 10, 10:45 IDT
Resolved -
This incident has been resolved.
Apr 8, 15:55 IDT
Update -
We are continuing to investigate this issue.
Apr 8, 14:58 IDT
Investigating -
We are in touch with Banorte about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Apr 8, 13:42 IDT
Resolved -
This incident has been resolved.
Mar 31, 23:48 IDT
Update -
We are continuing to investigate this issue.
Mar 31, 22:40 IDT
Update -
We are continuing to investigate this issue.
Mar 31, 21:40 IDT
Investigating -
We are facing some intermittent connectivity issues affecting our customers in the US region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Mar 31, 20:06 IDT
Resolved -
This incident has been resolved.
Mar 31, 10:05 IDT
Identified -
Our partner has a network issue they are working on. We are monitoring the situation while they are working on fixing the root cause and are now working on re-establishing consistent support to our network.
Mar 30, 16:49 IDT
Update -
We are continuing to investigate the issue.
Mar 30, 12:43 IDT
Investigating -
We are facing some intermittent connectivity issues affecting our customers in Netherlands region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Mar 30, 11:28 IDT