Resolved -
This incident has been resolved.
May 11, 19:21 IDT
Identified -
Our R&D team has identified the issue and is now working on re-establishing consistent support. We promise to keep you updated, as the work they're doing progresses.
May 11, 16:45 IDT
Investigating -
We are in touch with Heartland Nayax EMV about a service outage with its billing gateway, which appears to be affecting all transactions. We will update you with further information as it becomes available.
May 11, 15:30 IDT
Resolved -
This incident has been resolved.
May 11, 17:41 IDT
Investigating -
We are facing some intermittent website connectivity issues. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
May 11, 17:14 IDT
Resolved -
This incident has been resolved.
May 7, 15:40 IDT
Investigating -
We are experiencing connectivity issues impacting customers in the Europe region. An email has been sent to the mobile provider, and an internal investigation is currently ongoing.
May 7, 15:12 IDT
Resolved -
This incident has been resolved.
May 6, 21:43 IDT
Identified -
We are in touch with TravelBuy about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
May 6, 19:57 IDT
Resolved -
This incident has been resolved.
May 6, 12:16 IDT
Update -
The issue is still ongoing. Our engineering team is actively working to resolve it as quickly as possible. We will provide the next update once the status is changed or within the next hour - whichever comes first. Thank you for your patience and understanding.
May 6, 08:40 IDT
Investigating -
We are in touch with Billing Provider about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
May 6, 04:01 IDT
Completed -
The scheduled maintenance has been completed.
May 4, 17:00 IDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 14:00 IDT
Scheduled -
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Apr 29, 14:48 IDT
Completed -
The scheduled maintenance has been completed.
May 4, 13:30 IDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 10:30 IDT
Scheduled -
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the US site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
May 4, 08:34 IDT
Completed -
The scheduled maintenance has been completed.
May 3, 13:15 IDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 10:15 IDT
Scheduled -
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
May 3, 09:57 IDT
Resolved -
This incident has been resolved.
May 1, 14:47 IDT
Investigating -
We are in touch with Heimir and B-payment about a service outage with its billing gateway, which appears to be affecting transactions. They are working on a resolution, and we will update you with further information as it becomes available.
May 1, 13:40 IDT
Completed -
The scheduled maintenance has been completed.
Apr 29, 17:45 IDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 14:45 IDT
Scheduled -
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the AU site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Apr 29, 14:27 IDT
Completed -
The scheduled maintenance has been completed.
Apr 29, 14:01 IDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 11:00 IDT
Scheduled -
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the Canary-IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Apr 29, 09:58 IDT