VisaNetDR Billing Provider Degradation
Investigating - We are currently investigating an issue affecting the VisaNetDR billing provider, resulting in an elevated decline rate for billing transactions. Our team is actively working to identify the root cause. Further updates will be provided as soon as additional information becomes available.
Sep 05, 2026 - 10:03 IDT

About This Site

Welcome to Nayax status page where you can follow the operational status of our platform as well as other key features and services.

We'll communicate any interruptions we encounter on this page.

Uptime over the past 90 days. View historical uptime.
Nayax Global Solution Under Maintenance
90 days ago
100.0 % uptime
Today
CORE Under Maintenance
90 days ago
100.0 % uptime
Today
SQS (Transaction Reports) Under Maintenance
90 days ago
100.0 % uptime
Today
Telemetry Under Maintenance
90 days ago
100.0 % uptime
Today
Monyx Under Maintenance
90 days ago
100.0 % uptime
Today
MoMa Under Maintenance
90 days ago
100.0 % uptime
Today
MQTT Under Maintenance
90 days ago
100.0 % uptime
Today
Nayax API Services Under Maintenance
90 days ago
100.0 % uptime
Today
Lynx Under Maintenance
90 days ago
100.0 % uptime
Today
Cortina Under Maintenance
90 days ago
100.0 % uptime
Today
Commerce Under Maintenance
90 days ago
100.0 % uptime
Today
Spark Under Maintenance
90 days ago
100.0 % uptime
Today
North America Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
99.97 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
99.95 % uptime
Today
Rest of Europe Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Africa & Middle East Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Latin America Degraded Performance
90 days ago
100.0 % uptime
Today
Transactions Degraded Performance
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Australia & New Zealand Under Maintenance
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Under Maintenance
90 days ago
100.0 % uptime
Today
Israel Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Server upgrade and maintenance Sep 6, 2026 10:30-15:30 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Jul 12, 2026 - 14:19 IDT

Server upgrade and maintenance Sep 6, 2026 14:30-19:30 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Jul 12, 2026 - 14:20 IDT

Server upgrade and maintenance Sep 7, 2026 10:30-15:30 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the US site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Jul 12, 2026 - 14:19 IDT

Server upgrade and maintenance Sep 7, 2026 14:30-17:30 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the AU site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Sep 02, 2026 - 15:06 IDT

Sep 5, 2026

Unresolved incident: VisaNetDR Billing Provider Degradation.

Sep 4, 2026

Connectivity issue
Resolved - This incident has been resolved.
Sep 4, 01:44 IDT
Investigating - We are facing some intermittent connectivity issues affecting our customers in the United States region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Sep 3, 23:09 IDT

Sep 3, 2026

Connectivity issue
Resolved - This incident has been resolved.
Sep 3, 03:49 IDT
Identified - RBI confirmed that they are currently performing maintenance activities.
Sep 3, 03:31 IDT
Investigating - We are currently investigating connectivity issues affecting the RBI gateway across multiple regions, which may be resulting in an elevated volume of transaction declines.
Our teams are actively working to identify the root cause and will provide updates as more information becomes available.
Sep 3, 03:22 IDT

Sep 2, 2026

Connectivity issue
Resolved - This incident has been resolved.
Sep 2, 16:47 IDT
Investigating - We are facing some intermittent connectivity issues affecting our sites in US region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Sep 2, 14:25 IDT
Connectivity issue
Resolved - This incident has been resolved.
Sep 2, 16:16 IDT
Identified - The issue has been identified and a fix is being implemented.
Sep 2, 16:04 IDT
Investigating - We are facing some intermittent connectivity issues affecting our customers in Europe region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Sep 2, 15:47 IDT
Billing provider transaction issue
Resolved - This incident has been resolved.
Sep 2, 15:45 IDT
Investigating - We are in touch with RBI about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Sep 2, 14:11 IDT
Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Sep 2, 14:00 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 11:00 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the Canary-IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Sep 2, 09:49 IDT

Sep 1, 2026

Connectivity issue
Resolved - This incident has been resolved.
Sep 1, 20:56 IDT
Update - The issue is still ongoing. Our engineering team is actively working to resolve it as quickly as possible. We will provide the next update once the status is changed or within the next hour - whichever comes first. Thank you for your patience and understanding.
Sep 1, 09:00 IDT
Investigating - We are facing some intermittent connectivity issues affecting our customers in Chile region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Sep 1, 08:40 IDT

Aug 31, 2026

Decrease in Transactions – IL & DE
Resolved - This incident has been resolved.
Aug 31, 14:43 IDT
Investigating - We are currently experiencing 100% transaction declines in IL and DE region.

Our team is investigating the issue and is in contact with the service provider. We will provide further updates as soon as more information becomes available.
Aug 31, 14:31 IDT
Decrease in Transactions – TravelBuy DE
Resolved - This incident has been resolved.
Aug 31, 14:23 IDT
Investigating - We are currently experiencing 100% transaction declines in IL.

Our team is investigating the issue and is in contact with the service provider. We will provide further updates as soon as more information becomes available.
Aug 31, 14:22 IDT

Aug 30, 2026

Billing provider transaction issue
Resolved - This incident has been resolved.
Aug 30, 18:10 IDT
Investigating - We are investigating an issue with Innovorder about a service outage with its billing gateway, which appears to be affecting all transactions.
We will update you with further information as it becomes available.
Aug 30, 15:23 IDT
Billing provider ProvisionPay transaction issue
Resolved - This incident has been resolved.
Aug 30, 08:00 IDT
Investigating - We are in touch with ProvisionPay about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Aug 28, 23:10 IDT
Billing provider transaction issue
Resolved - This incident has been resolved.
Aug 30, 07:57 IDT
Identified - The issue has been identified and a fix is being implemented.
Aug 28, 14:00 IDT
Update - The issue is still ongoing. Our engineering team is actively working to resolve it as quickly as possible. We will provide the next update once the status is changed or within the next hour - whichever comes first. Thank you for your patience and understanding.
Aug 28, 12:33 IDT
Investigating - We are in touch with Innovorder about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Aug 28, 10:34 IDT

Aug 29, 2026

No incidents reported.

Aug 28, 2026

Billing provider VisaNetDR transaction issue
Resolved - This incident has been resolved.
Aug 28, 21:42 IDT
Investigating - We are in touch with VisaNetDR (Dominican Republic) about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Aug 28, 21:08 IDT

Aug 27, 2026

Billing provider transaction issue
Resolved - This incident has been resolved.
Aug 27, 23:10 IDT
Update - We are continuing to investigate this issue.
Aug 27, 13:39 IDT
Investigating - We are aware of an increase in declined card transactions affecting the TravelBuy billing provider. Our NOC team is engaged with the provider and is actively monitoring the situation. We will share further information as soon as we have an update.
Aug 27, 10:29 IDT
VisaNet DR Service Disruption
Resolved - This incident has been resolved.
Aug 27, 14:40 IDT
Investigating - We are currently experiencing a 100% transaction decline rate from VisaNet DR across all sites.
Our team has contacted VisaNetDR and is actively working with them to determine the root cause and obtain an estimated resolution time.
We will provide further updates as soon as additional information becomes available.
Aug 27, 13:52 IDT
Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 08:00 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 04:00 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the ILDEUS site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Aug 25, 14:31 IDT

Aug 26, 2026

No incidents reported.

Aug 25, 2026

Billing provider Banorte transaction issue
Resolved - This incident has been resolved.
Aug 25, 19:09 IDT
Investigating - We are in touch with Banorte (Mexico) about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Aug 24, 18:25 IDT

Aug 24, 2026

Server replication event
Resolved - This incident has been resolved.
Aug 24, 15:03 IDT
Investigating - Our engineers are currently handling a server replication issue, as a matter of high priority. In the meantime, you may experience inaccuracies in the data displayed in Nayax Core (DCS). Please be assured that this issue is only visual - while machines may appear to be silent, they are in fact communicating and working fully. There may also be some slowing in the functioning of Nayax Core (DCS), namely latency of up to a 30-minute gap between our servers, and issues with the display of prepaid card transactions and credit card revalue actions. ETA for resolution will follow. We apologize for any inconvenience caused and will provide further updates ASAP.
Aug 24, 10:46 IDT

Aug 23, 2026

No incidents reported.

Aug 22, 2026

Billing provider Banorte transaction issue
Resolved - This incident has been resolved.
Aug 22, 11:15 IDT
Update - We are continuing to investigate this issue.
Aug 22, 11:15 IDT
Investigating - We are in touch with Banorte about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Aug 21, 12:48 IDT
Billing provider transaction issue - PeP
Resolved - This incident has been resolved.
Aug 22, 00:00 IDT
Investigating - we are currently investigating the issue and in contact with the provider
Aug 20, 17:35 IDT
← Incident History Powered by Atlassian Statuspage