Server upgrade and maintenance
Update - We are continuing to investigate this issue.
Oct 15, 2026 - 00:14 IDT
Update - We are continuing to investigate this issue.
Oct 14, 2026 - 21:07 IDT
Investigating - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL region. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Oct 14, 2026 - 21:07 IDT

About This Site

Welcome to Nayax status page where you can follow the operational status of our platform as well as other key features and services.

We'll communicate any interruptions we encounter on this page.

Uptime over the past 90 days. View historical uptime.
Nayax Global Solution Operational
CORE Operational
SQS (Transaction Reports) Operational
Telemetry Operational
Monyx Operational
MoMa Operational
MQTT Operational
Nayax API Services Operational
Lynx Operational
Cortina Operational
Commerce Operational
Spark Operational
North America Operational
Transactions Operational
Cellular Communication Operational
Germany Under Maintenance
Transactions Under Maintenance
Cellular Communication Under Maintenance
France Under Maintenance
Transactions Under Maintenance
Cellular Communication Under Maintenance
United Kingdom Under Maintenance
Transactions Under Maintenance
Cellular Communication Under Maintenance
Rest of Europe Operational
Transactions Operational
Cellular Communication Operational
Asia-Pacific Operational
Transactions Operational
Cellular Communication Operational
Africa & Middle East Operational
Transactions Operational
Cellular Communication Operational
Latin America Degraded Performance
Transactions Degraded Performance
Cellular Communication Operational
Australia & New Zealand Operational
Transactions Operational
Cellular Communication Operational
Israel Under Maintenance
Transactions Under Maintenance
Cellular Communication Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 15, 2026

Connectivity issues across accounts and devices in Lithuania
Resolved - This incident has been resolved.
Oct 15, 01:55 IDT
Monitoring - The issue is improving and returning to normal. We will continue monitoring the situation.
Oct 15, 01:03 IDT
Investigating - We are investigating an increase in silent machines in Lithuania that may indicate a connectivity issue affecting some devices. The investigation is ongoing, and updates will be provided as they become available.
Oct 15, 00:13 IDT

Oct 14, 2026

Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 13:00 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 10:00 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the Japan site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Sep 27, 15:14 IDT

Oct 13, 2026

Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 00:00 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 00:00 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its BI servers. As result, the BI system will be unavailable from October 11 to October 12. During this maintenance window, you may experience disruptions to the reports delivered by email.
Oct 7, 09:50 IDT

Oct 12, 2026

Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 17:30 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 14:30 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the AU site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Oct 6, 09:42 IDT
Billing provider transaction issue
Resolved - This incident has been resolved.
Oct 12, 12:43 IDT
Investigating - We are in touch with Unipaas about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Oct 12, 10:03 IDT

Oct 11, 2026

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Billing provider transaction issue
Resolved - This incident has been resolved.
Oct 6, 23:07 IDT
Investigating - We are in touch with VisaNetDR about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Oct 6, 22:39 IDT

Oct 5, 2026

No incidents reported.

Oct 4, 2026

Replication issues and server latency
Resolved - This incident has been resolved.
Oct 4, 15:55 IDT
Investigating - Our engineers are currently handling a latency issue on Nayax Core (DCS), which has been causing a 30-minute gap between our servers. You may be experiencing a delay in the display of transactional data in reports, in the creation of new machines or entities, and with the display of prepaid card transactions and credit card revalue actions. Please be assured that there is no impact on transactions in the field and the issues are visual only. ETA for resolution is 60 minutes. We apologize for the inconvenience caused and will provide more information as it becomes available.
Oct 4, 11:10 IDT

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Activation issue
Resolved - This incident has been resolved.
Oct 2, 12:53 IDT
Identified - We are facing some activation issues affecting our customers. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Oct 2, 09:40 IDT

Oct 1, 2026

No incidents reported.

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