In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the US site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
Oct 16, 2025 - 12:00 IDT
Completed -
The scheduled maintenance has been completed.
Oct 19, 16:39 IDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 15:00 IDT
Scheduled -
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the Japan site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Oct 19, 10:04 IDT
Resolved -
This incident has been resolved.
Oct 16, 18:15 IDT
Update -
We are continuing to investigate this issue.
Oct 15, 18:43 IDT
Investigating -
We are facing some intermittent connectivity issues affecting our customers in Europe & Singapore regions. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Oct 15, 13:48 IDT
Resolved -
This incident has been resolved.
Oct 16, 15:20 IDT
Investigating -
We are facing some intermittent connectivity issues affecting our customers in all regions. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Oct 16, 15:13 IDT
Resolved -
This incident has been resolved.
Oct 16, 12:42 IDT
Investigating -
We are in touch with LSI about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Oct 15, 22:48 IDT
Resolved -
This incident has been resolved.
Oct 16, 12:39 IDT
Investigating -
We are in touch with VisaNetDR about a service outage with its billing gateway, which appears to be affecting transactions. We will update you with further information as it becomes available.
Oct 16, 05:14 IDT
Resolved -
This incident has been resolved.
Oct 14, 19:19 IDT
Investigating -
We are facing some intermittent connectivity issues affecting our customers in Mexico region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Oct 14, 18:17 IDT
Resolved -
This incident has been resolved.
Oct 14, 02:13 IDT
Investigating -
We are in touch with Banorte about a service outage with its billing gateway, which appears to be affecting all transactions. We will update you with further information as it becomes available.
Oct 13, 22:38 IDT
Resolved -
This incident has been resolved.
Oct 13, 09:52 IDT
Update -
We are continuing to work on a fix for this issue.
Oct 13, 09:26 IDT
Identified -
The issue has been identified and a fix is being implemented.
Oct 13, 09:20 IDT
Investigating -
We are currently experiencing issues with our online services and are actively working on a resolution to restore functionality as soon as possible
Oct 13, 09:19 IDT
Resolved -
This incident has been resolved.
Oct 12, 14:25 IDT
Update -
We are continuing to investigate this issue.
Oct 12, 10:25 IDT
Investigating -
We are facing some intermittent connectivity issues affecting our customers in AU region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Oct 12, 08:11 IDT
Resolved -
Incident has been resolved.
Oct 11, 06:32 IDT
Identified -
Our team is collaborating with our partners to resolve connectivity issues currently being experienced in Mexico. We will keep you updated with more information when we have it. Thank you for your understanding.
Oct 11, 00:07 IDT
Investigating -
We are facing some intermittent connectivity issues affecting our customers in the Mexico region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Oct 10, 22:07 IDT
Resolved -
This incident has been resolved.
Oct 7, 11:36 IDT
Investigating -
We are in touch with ProvissionPay about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Oct 7, 05:27 IDT
Resolved -
This incident has been resolved.
Oct 6, 19:21 IDT
Monitoring -
We have deployed the fix. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Oct 6, 18:46 IDT
Identified -
Our partner has a network issue they are working on. We are monitoring the situation while they are working on fixing the root cause and are now working on re-establishing consistent support to our network.
Oct 6, 16:27 IDT
Update -
We are continuing to investigate this issue.
Oct 6, 15:20 IDT
Investigating -
We are in touch with Travelbuy about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Oct 6, 14:07 IDT
Resolved -
This incident has been resolved.
Oct 6, 17:48 IDT
Monitoring -
Transactions are now being approved, we will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Oct 6, 16:41 IDT
Update -
We are continuing to investigate this issue.
Oct 6, 15:20 IDT
Investigating -
We are in touch with Provisionpay about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Oct 6, 13:56 IDT