Resolved -
This incident has been resolved.
Dec 11, 12:57 IST
Monitoring -
A fix has been deployed. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Dec 11, 12:17 IST
Investigating -
We are in touch with ProvisionPay (Turkey) about a service outage with its billing gateway, which appears to be affecting transactions. We will update you with further information as it becomes available.
Dec 11, 11:41 IST
Resolved -
This incident has been resolved.
Dec 8, 15:18 IST
Monitoring -
We are no longer seeing declines related to this event, we will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Dec 8, 13:53 IST
Investigating -
We are in touch with ProvisionPay about a service outage with its billing gateway, which appears to be affecting transactions. We will update you with further information as it becomes available.
Dec 8, 13:15 IST
Resolved -
This incident has been resolved.
Dec 4, 13:48 IST
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 4, 13:11 IST
Update -
We are continuing to investigate this issue.
Dec 4, 11:52 IST
Investigating -
We are in touch with Heimir and B-Payment about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Dec 4, 10:18 IST
Resolved -
This incident has been resolved.
Dec 3, 17:06 IST
Update -
We are continuing to investigate this issue.
Dec 3, 14:30 IST
Investigating -
Our engineers are currently handling a latency issue on Nayax Core (DCS), which has been causing a 30-minute gap between our servers. You may be experiencing a delay in the display of transactional data in reports, in the creation of new machines or entities, and with the display of prepaid card transactions and credit card revalue actions. Please be assured that there is no impact on transactions in the field and the issues are visual only. We apologize for the inconvenience caused and will provide more information as it becomes available.
Dec 3, 10:59 IST
Resolved -
This incident has been resolved.
Dec 3, 08:52 IST
Investigating -
We are currently observing an increase in silent machines originating from Japan. Our team is reviewing the issue and working to identify the root cause.
Dec 3, 07:51 IST
Resolved -
This incident has been resolved.
Dec 2, 23:51 IST
Identified -
Our Technology team has identified an issue and is now working on re-establishing consistent support to our transaction solution at AU Data center. There will might be a slight performance degradation affecting transaction services for the next 12 hours. We promise to keep you updated, as the work they're doing progresses.
Dec 1, 18:32 IST