Identified - Our partner has a network issue they are working on. We are monitoring the situation while they are working on fixing the root cause and are now working on re-establishing consistent support to our network.
May 21, 2026 - 22:14 IDT
Update - We are continuing to investigate the issue.
May 21, 2026 - 21:39 IDT
Investigating - Our team is collaborating with our partners to resolve connectivity issues currently being experienced in USA. We will keep you updated with more information when we have it. Thank you for your understanding.
May 21, 2026 - 20:11 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the AU site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
May 13, 2026 - 15:23 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
May 13, 2026 - 15:23 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
May 13, 2026 - 15:23 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the US site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
May 13, 2026 - 15:23 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the Japan site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
May 18, 2026 - 09:28 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the Canary-IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
May 13, 2026 - 15:24 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the AU site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
May 13, 2026 - 15:24 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
May 13, 2026 - 15:24 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
May 13, 2026 - 15:24 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the US site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
May 13, 2026 - 15:24 IDT
Resolved -
This incident has been resolved.
May 21, 20:11 IDT
Monitoring -
A fix has been deployed. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
May 21, 19:16 IDT
Investigating -
We are in touch with Serfinsa about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
May 21, 18:06 IDT
Resolved -
This incident has been resolved.
May 20, 23:34 IDT
Monitoring -
We have deployed the fix. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
May 20, 22:31 IDT
Update -
We are continuing to investigate the issue.
May 20, 18:28 IDT
Investigating -
We have identified intermittent connection issues with websites such as Nayax.com, Monyx.com and Tigapo.nayax.com. Our teams are working to resolve this issue as soon as possible, we will continue to provide updates as they become available.
May 20, 17:05 IDT
Resolved -
This incident has been resolved.
May 18, 21:36 IDT
Investigating -
Our team is collaborating with our partners to resolve connectivity issues currently being experienced in Costa Rica. We will keep you updated with more information when we have it. Thank you for your understanding.
May 18, 21:22 IDT
Resolved -
This incident has been resolved.
May 15, 18:27 IDT
Monitoring -
We have deployed the fix. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
May 15, 15:14 IDT
Investigating -
We are in touch with Conecs about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
May 15, 14:36 IDT
Resolved -
This incident has been resolved.
May 14, 01:26 IDT
Update -
We are continuing to investigate the issue.
May 13, 15:30 IDT
Investigating -
We are in touch with Unipaas about a service outage with its billing gateway, which appears to be intermittent and affecting some transactions. They are working on a resolution, and we will update you with further information as it becomes available.
May 13, 13:17 IDT
Resolved -
This incident has been resolved.
May 13, 20:48 IDT
Investigating -
We are in touch with RB Aval about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
May 13, 18:56 IDT
Resolved -
This incident has been resolved.
May 13, 18:00 IDT
Investigating -
We are in touch with CouponPhone (Goodi) about a service outage with its billing gateway, which appears to be affecting all transactions. We will update you with further information as it becomes available.
May 13, 15:48 IDT
Resolved -
This incident has been resolved.
May 13, 11:56 IDT
Identified -
Our partner has a located the issue and is fixing the problem. We are working to re-establishing our complete service as soon as possible.
May 13, 10:49 IDT
Investigating -
We are in touch with Exerp (Denmark) about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
May 13, 10:31 IDT
Resolved -
This incident has been resolved.
May 12, 10:20 IDT
Identified -
Our partner Nuvei has advised of a service outage with its billing gateway, which appears to be affecting some transactions. They are working on a resolution and we will update you with further information as it becomes available.
May 12, 09:48 IDT
Resolved -
This incident has been resolved.
May 11, 19:21 IDT
Identified -
Our R&D team has identified the issue and is now working on re-establishing consistent support. We promise to keep you updated, as the work they're doing progresses.
May 11, 16:45 IDT
Investigating -
We are in touch with Heartland Nayax EMV about a service outage with its billing gateway, which appears to be affecting all transactions. We will update you with further information as it becomes available.
May 11, 15:30 IDT
Resolved -
This incident has been resolved.
May 11, 17:41 IDT
Investigating -
We are facing some intermittent website connectivity issues. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
May 11, 17:14 IDT