In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the US site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
Nov 13, 2025 - 10:46 IST
Resolved -
This incident has been resolved.
Nov 11, 15:36 IST
Monitoring -
TravelBuy have deployed the fix. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Nov 11, 15:00 IST
Identified -
Our partner has a network issue they are working on. We are monitoring the situation while they are working on fixing the root cause and are now working on re-establishing consistent support to our network.
Nov 11, 10:12 IST
Investigating -
We are in touch with Travelbuy about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Nov 11, 06:56 IST
Resolved -
This incident has been resolved.
Nov 11, 15:14 IST
Investigating -
We are in touch with Ashrait about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Nov 11, 12:24 IST
Resolved -
This incident has been resolved.
Nov 11, 10:08 IST
Update -
The response from Heartland:
"Hello,
We are currently experiencing a processing issue at this time. All teams are currently working on getting this resolved as soon as possible. As I know more, I will provide an update."
Nov 10, 18:23 IST
Investigating -
We are in touch with Heartland Nayax EMV about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Nov 10, 17:47 IST
Resolved -
This incident has been resolved.
Nov 9, 11:38 IST
Investigating -
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Nov 9, 10:59 IST
Resolved -
This incident has been resolved.
Nov 7, 18:01 IST
Update -
We are continuing to investigate this issue.
Nov 7, 10:09 IST
Investigating -
One of our partners will be performing an upgrade to its data center in the US. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. The expected tine for their completion is 3 hours
Nov 7, 10:08 IST
Resolved -
This incident has been resolved.
Nov 7, 13:26 IST
Investigating -
We are in touch with Banorte about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Nov 7, 12:25 IST
Resolved -
This incident has been resolved.
Nov 6, 23:59 IST
Identified -
Our partner has a located the issue and is fixing the problem. We are working to re-establishing our complete service as soon as possible.
Nov 6, 23:21 IST
Update -
We are continuing to investigate the issue,
Nov 6, 21:00 IST
Investigating -
We are in touch with Heartland EMV about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Nov 6, 18:21 IST
Resolved -
This incident has been resolved.
Nov 6, 22:16 IST
Investigating -
We are in touch with SafeCharge about a service outage with its billing gateway, which appears to be affecting all transactions. We will update you with further information as it becomes available.
Nov 6, 21:06 IST
Resolved -
This incident has been resolved.
Nov 6, 22:15 IST
Investigating -
We are in touch with Nuvei Canada about a service outage with its billing gateway, which appears to be affecting all transactions. We will update you with further information as it becomes available.
Nov 6, 21:07 IST
Resolved -
This incident has been resolved.
Nov 5, 23:52 IST
Investigating -
We are in touch with Bancard about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Nov 5, 22:20 IST
Resolved -
This incident has been resolved.
Nov 5, 23:09 IST
Monitoring -
A fix has been deployed. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Nov 5, 22:46 IST
Investigating -
We are in touch with SafeCharge about a service outage with its billing gateway, which appears to be affecting all transactions. We will update you with further information as it becomes available.
Nov 5, 20:59 IST
Resolved -
This incident has been resolved.
Nov 5, 23:08 IST
Monitoring -
A fix has been deployed. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Nov 5, 22:47 IST
Investigating -
We are in touch with Nuvei Canada (CT-Payment) about a service outage with its billing gateway, which appears to be affecting all transactions. We will update you with further information as it becomes available.
Nov 5, 21:59 IST
Resolved -
This incident has been resolved.
Nov 5, 12:20 IST
Investigating -
Due to connection issues with the US we are experiencing visual issues with silent machines. Please be assured that issues are visual only. We apologize for the inconvenience caused and will provide more information as it becomes available.
Nov 5, 11:52 IST
Resolved -
This incident has been resolved.
Nov 4, 16:22 IST
Investigating -
We are in touch with Safecharge regarding an increase in declined transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Nov 4, 13:06 IST
Resolved -
This incident has been resolved.
Nov 4, 12:51 IST
Investigating -
We are in touch with Travelbuy about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Nov 4, 11:20 IST
Resolved -
This incident has been resolved.
Nov 3, 23:54 IST
Monitoring -
We have deployed the fix. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Nov 3, 22:10 IST
Identified -
Our R&D team has identified the issue and is now working on re-establishing consistent support. We promise to keep you updated, as the work they're doing progresses.
Nov 3, 17:45 IST
Investigating -
We are in touch with Credorax about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Nov 3, 17:06 IST
Completed -
The scheduled maintenance has been completed.
Nov 2, 13:03 IST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 09:30 IST
Scheduled -
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Oct 21, 16:07 IDT
Resolved -
This incident has been resolved.
Nov 1, 03:30 IST
Update -
We are continuing to investigate this issue.
Nov 1, 02:45 IST
Update -
We are continuing to investigate this issue.
Oct 31, 22:43 IST
Investigating -
We are in touch with VisanetDR about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Oct 31, 20:35 IST