Resolved -
This incident has been resolved.
Dec 3, 17:06 IST
Update -
We are continuing to investigate this issue.
Dec 3, 14:30 IST
Investigating -
Our engineers are currently handling a latency issue on Nayax Core (DCS), which has been causing a 30-minute gap between our servers. You may be experiencing a delay in the display of transactional data in reports, in the creation of new machines or entities, and with the display of prepaid card transactions and credit card revalue actions. Please be assured that there is no impact on transactions in the field and the issues are visual only. We apologize for the inconvenience caused and will provide more information as it becomes available.
Dec 3, 10:59 IST
Resolved -
This incident has been resolved.
Dec 3, 08:52 IST
Investigating -
We are currently observing an increase in silent machines originating from Webbing_Japan. Our team is reviewing the issue and working to identify the root cause.
Dec 3, 07:51 IST
Resolved -
This incident has been resolved.
Dec 2, 23:51 IST
Identified -
Our Technology team has identified an issue and is now working on re-establishing consistent support to our transaction solution at AU Data center. There will might be a slight performance degradation affecting transaction services for the next 12 hours. We promise to keep you updated, as the work they're doing progresses.
Dec 1, 18:32 IST
Completed -
The scheduled maintenance has been completed.
Nov 24, 19:06 IST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 18:00 IST
Scheduled -
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Nov 24, 14:36 IST
Completed -
The scheduled maintenance has been completed.
Nov 23, 16:30 IST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 08:30 IST
Scheduled -
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Nov 16, 16:01 IST