All Systems Operational

About This Site

Welcome to Nayax status page where you can follow the operational status of our platform as well as other key features and services.

We'll communicate any interruptions we encounter on this page.

Uptime over the past 90 days. View historical uptime.
Nayax Global Solution Operational
90 days ago
100.0 % uptime
Today
CORE Operational
90 days ago
100.0 % uptime
Today
SQS (Transaction Reports) Operational
90 days ago
100.0 % uptime
Today
Telemetry Operational
90 days ago
100.0 % uptime
Today
Monyx Operational
90 days ago
100.0 % uptime
Today
MoMa Operational
90 days ago
100.0 % uptime
Today
MQTT Operational
90 days ago
100.0 % uptime
Today
Nayax API Services Operational
90 days ago
100.0 % uptime
Today
Lynx Operational
90 days ago
100.0 % uptime
Today
Cortina Operational
90 days ago
100.0 % uptime
Today
Commerce Operational
90 days ago
100.0 % uptime
Today
Spark Operational
90 days ago
100.0 % uptime
Today
North America Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Rest of Europe Operational
90 days ago
99.84 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
99.68 % uptime
Today
Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Africa & Middle East Operational
90 days ago
99.99 % uptime
Today
Transactions Operational
90 days ago
99.98 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Latin America Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Australia & New Zealand Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
ישראל Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Server upgrade and maintenance Jul 6, 2025 14:00-17:30 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Jun 12, 2025 - 10:52 IDT

Server upgrade and maintenance Jul 7, 2025 10:00-13:00 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the US site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Jun 12, 2025 - 10:52 IDT

Server upgrade and maintenance Jul 7, 2025 14:00-17:00 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the Japan site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Jun 12, 2025 - 10:52 IDT

Server upgrade and maintenance Jul 7, 2025 14:30-17:30 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Jun 12, 2025 - 10:52 IDT
Jul 6, 2025

No incidents reported today.

Jul 5, 2025

No incidents reported.

Jul 4, 2025
Connectivity issue- Czech Republic
Resolved - This incident has now been resolved, no current connectivity issues.
Jul 4, 17:50 IDT
Update - We are seeing reports of disturbance from 02 and Vodafone, we are continuing to investigate for a speedy resolution- updates to follow. Thank you for your patience.
Jul 4, 14:28 IDT
Investigating - We are facing some intermittent connectivity issues affecting our customers in the Czech Republic region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Jul 4, 14:16 IDT
Jul 3, 2025
Connectivity Issues across accounts and devices
Resolved - This incident has now been resolved, there are currently no connectivity issues. Thank you for your patience.
Jul 3, 14:16 IDT
Monitoring - We have received an update from the third-party provider regarding a fix and as a result, can see a regain of connectivity. We will continue to monitor further and update. Thank you for your patience.
Jul 3, 13:42 IDT
Investigating - Our team is collaborating with our partners to resolve connectivity issues currently being experienced globally but sporadically due to recent maintenance. This means not all machines are affected and is under control by the related teams- updates to follow. Thank you for your understanding.
Jul 3, 11:56 IDT
Jul 2, 2025
Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Jul 2, 18:00 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 15:50 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the AU site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Jun 12, 10:52 IDT
Billing Provider: Innovorder- Decline In Transactions.
Resolved - This incident has been resolved, no current issues with the approval of transactions.
Jul 2, 13:33 IDT
Investigating - We are in touch with the billing provider: Innovorder about a service outage with its billing gateway, which appears to be affecting transactions. We will update you with further information as it becomes available.
Jun 30, 11:09 IDT
Identified - partner - processing
Resolved - This incident has been resolved.
Jul 2, 08:43 IDT
Identified - Our partner has a located the issue and is fixing the problem.
We are working to re-establishing our complete service as soon as possible.
Jul 2, 08:24 IDT
Jul 1, 2025
Billing provider transaction issue
Resolved - This incident has been resolved.
Jul 1, 22:21 IDT
Monitoring - We are in touch with VisaNetDR about an issue which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Jul 1, 19:19 IDT
Silent Machines visibility issue
Resolved - This incident has been resolved.
Jul 1, 19:06 IDT
Investigating - We are currently experiencing issues with visibility only in our silent machines dashboard.
Jul 1, 18:49 IDT
Issue with Ashrait (Isracard) the issue is being addressed by their team.
Resolved - This incident has been resolved.
Jul 1, 14:53 IDT
Identified - The issue has been identified and a fix is being implemented.
Jul 1, 14:12 IDT
silent machines connectivity issue.
Resolved - This incident has been resolved.
Jul 1, 12:51 IDT
Monitoring - Further to the last message, the engineering team have fixed the main issue.
The majority of affected devices that were showing offline in Core are now showing as connected as can be seen in Core.

There is a residual issue affecting a very small population of the affected devices which is causing them to appear offline, when in fact they are online.

This is a visual issue only.
The database team are now working to fix this visual issue which will take us through to tomorrow morning.

We will update on this and continue to update
Jul 1, 00:32 IDT
Identified - Dear distributors and customers.
As we identified lately, there are currently only visual issues in the matter of the silent machines.
we are aware of the situation and hopefully will provide the solution as soon as possible while we believe we understand the root-cause of the issue.

ETA 2 hours.
Jun 30, 21:37 IDT
Jun 30, 2025
Connectivity issue
Resolved - This incident has been resolved.
Jun 30, 10:20 IDT
Investigating - We are facing some intermittent connectivity issues affecting our customers . Our team is investigating this on priority, and we will keep you posted on the progress.
Jun 30, 09:48 IDT
Jun 29, 2025
Connectivity outage issue with Orange Mobile Provider-
Resolved - This incident has been resolved.
Jun 29, 07:10 IDT
Update - Dear valued partners.

We are currently experiencing widespread connectivity issues with our roaming partner, Orange IC. This is impacting mobile service across Europe and in several destinations outside of Europe, including Canada.
Orange top management is involved, and it seems the issue has been found and related to one of the core network elements. The service is being restored gradually to avoid signaling storm.
We are monitoring the service restoration closely on our side and will update ASAP with the new status


We are pleased to inform you that we are seeing a continuous improvement across our systems. The number of silent machines is steadily decreasing, and the situation is getting better and better with each monitoring cycle.

Our teams are actively working to ensure this trend continues, and we remain committed to providing the highest level of service and transparency.
Jun 27, 08:19 IDT
Update - Dear valued partners,

We are experiencing widespread connectivity issues with our roaming partner Orange IC, impacting service across Europe, and in several destinations outside Europe, including Canada.
Our teams are working to reduce & mitigate any customer impact.
Orange high management and engineering teams have been involved. Orange has been able to reduce the signaling surge traffic pressure.
There is no current ETR for the issue resolution.
Jun 27, 06:38 IDT
Update - Dear valued partners,

We are experiencing widespread connectivity issues with our roaming partner Orange IC, impacting service across Europe, and in several destinations outside Europe, including Canada.
Our teams are working to reduce & mitigate any customer impact.
Orange high management and engineering teams have been involved. Orange has been able to reduce the signalling surge traffic pressure.
There is no current ETR for the issue resolution.
Jun 27, 05:35 IDT
Update - Dear valued partners,

We are currently experiencing widespread connectivity issues with our roaming partner Orange IC, impacting service across Europe, and in several destinations outside Europe, including Canada.
Our teams are working to reduce & mitigate any customer impact.
Orange high management and engineering teams have been involved. Orange is experiencing signaling storms that are delaying their corrective actions.
There is no current ETR for the issue resolution.
Jun 27, 03:36 IDT
Update - Dear valued partners,

We are currently experiencing widespread connectivity issues with our roaming partner Orange IC, impacting service across Europe, and in several destinations outside Europe, including Canada.
Our teams are working to reduce & mitigate any customer impact.
High management teams have been involved. There is no current ETR for the issue resolution.
Jun 27, 02:34 IDT
Update - Dear valued partners,

We are currently experiencing widespread connectivity issues with our roaming partner Orange IC, impacting service across Europe, and in several destinations outside Europe, including Canada.
Our teams are working to reduce & mitigate any customer impact.
High management teams have been involved. There is no current ETR for the issue resolution.
Jun 27, 01:37 IDT
Update - Dear valued partners,

We are currently experiencing widespread connectivity issues with our roaming partner Orange IC, impacting service across Europe, and in several destinations outside Europe, including Canada.
Our teams are working to reduce & mitigate any customer impact.
High management teams have been involved. There is no current ETR for the issue resolution.
Jun 27, 00:41 IDT
Update - dear partners,

We are currently experiencing widespread connectivity issues with our roaming partner Orange IC, impacting service across Europe, and in several destinations outside Europe, including Canada.
Our teams are working to reduce & mitigate any customer impact.
High management teams have been involved. There is no current ETR for the issue resolution.
Jun 26, 23:52 IDT
Update - We are continuing to work on a fix for this issue.
Jun 26, 22:38 IDT
Update - We are continuing to work on a fix for this issue.
Jun 26, 21:55 IDT
Identified - The issue has been identified and a fix is being implemented.
Jun 26, 21:40 IDT
Investigating - We are facing some intermittent connectivity issues affecting our customers in all regions. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Jun 26, 20:55 IDT
Nayax Core Service is experiencing a disruption due to a connectivity issue. Our team is investigating.
Resolved - This incident has been resolved.
Jun 29, 07:06 IDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 23, 16:22 IDT
Identified - Nayax Core Service is currently down due to a connectivity issue. We’ve identified the root cause, and our teams are actively working on a fix.
Jun 23, 13:03 IDT
Jun 28, 2025

No incidents reported.

Jun 27, 2025
Jun 26, 2025
Jun 25, 2025
Billing provider transaction issue - VisaNetDR
Resolved - This incident has been resolved.
Jun 25, 19:54 IDT
Investigating - We are in touch with VisaNetDR about a service outage with its billing gateway, which appears to be affecting transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Jun 25, 19:21 IDT
Connectivity issue
Resolved - This incident has been resolved.
Jun 25, 13:26 IDT
Investigating - We are facing some intermittent connectivity issues affecting our customers in Poland region. We have reached out to our sim provider to confirm the issue
Jun 25, 13:04 IDT
Jun 24, 2025

No incidents reported.

Jun 23, 2025
Silent Machines in US
Resolved - This incident has been resolved.
Jun 23, 18:14 IDT
Investigating - We are currently investigating this issue.
Jun 15, 13:11 IDT
Jun 22, 2025
Billing provider transaction issue
Resolved - This incident has been resolved.
Jun 22, 19:35 IDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 22, 19:34 IDT
Investigating - We are experiencing transaction issues with one of our billing providers, TravelBuy. We are currently investigating the issue and will provide an update soon.
Jun 22, 19:11 IDT
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