Partially Degraded Service

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Welcome to Nayax status page where you can follow the operational status of our platform as well as other key features and services.

We'll communicate any interruptions we encounter on this page.

Uptime over the past 90 days. View historical uptime.
Nayax Global Solution Operational
CORE Operational
SQS (Transaction Reports) Operational
Telemetry Operational
Monyx Operational
MoMa Operational
MQTT Operational
Nayax API Services Operational
Lynx Operational
Cortina Operational
Commerce Operational
Spark Operational
North America Operational
Transactions Operational
Cellular Communication Operational
Germany Under Maintenance
Transactions Operational
Cellular Communication Under Maintenance
France Under Maintenance
Transactions Operational
Cellular Communication Under Maintenance
United Kingdom Under Maintenance
Transactions Operational
Cellular Communication Under Maintenance
Rest of Europe Operational
Transactions Operational
Cellular Communication Operational
Asia-Pacific Operational
Transactions Operational
Cellular Communication Operational
Africa & Middle East Operational
Transactions Operational
Cellular Communication Operational
Latin America Degraded Performance
Transactions Degraded Performance
Cellular Communication Operational
Australia & New Zealand Operational
Transactions Operational
Cellular Communication Operational
Israel Operational
Transactions Operational
Cellular Communication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Server upgrade and maintenance Oct 28, 2026 10:30-13:30 IST

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the Canary-IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Oct 18, 2026 - 16:29 IDT

Server upgrade and maintenance Oct 28, 2026 14:30-17:30 IST

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the AU site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Oct 18, 2026 - 16:29 IDT

Server upgrade and maintenance Nov 1, 2026 10:30-15:30 IST

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Oct 18, 2026 - 16:29 IDT

Server upgrade and maintenance Nov 1, 2026 14:30-19:30 IST

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Oct 18, 2026 - 16:29 IDT

Server upgrade and maintenance Nov 2, 2026 10:30-15:30 IST

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the US site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Oct 18, 2026 - 16:29 IDT

Oct 21, 2026

No incidents reported today.

Oct 20, 2026

Billing provider transaction issue
Resolved - This incident has been resolved.
Oct 20, 16:12 IDT
Identified - Our partner has a located the issue and is fixing the problem. We are working to re-establishing our complete service as soon as possible.
Oct 20, 10:05 IDT
Investigating - We are in touch with multiple billing providers about a service outage with their billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Oct 20, 09:48 IDT
Connectivity issues across devices - Mexico
Resolved - This incident has been resolved.
Oct 20, 03:57 IDT
Update - We are continuing to monitor for any further issues.
Oct 20, 03:08 IDT
Monitoring - The issue appears to be returning to normal levels. We will continue to monitor the situation and provide an update if the issue reoccurs.
Oct 20, 03:08 IDT
Investigating - We are currently observing a slight increase in silent machines in Mexico. The issue is under investigation, and the mobile provider has been contacted for further analysis.

We are monitoring the situation closely and will provide additional updates as more information becomes available.
Oct 20, 02:10 IDT
Billing provider transaction issue
Resolved - This incident has been resolved.
Oct 20, 03:03 IDT
Investigating - We are currently observing a slight increase in declined transactions processed through TravelBuy. Our team is investigating the issue and has contacted TravelBuy for further information. Updates to follow.
Oct 20, 02:07 IDT

Oct 19, 2026

Services degraded performance
Resolved - This incident has been resolved.
Oct 19, 12:02 IDT
Update - We are continuing to investigate this issue.
Oct 19, 12:02 IDT
Investigating - We are working to resolve an issue of degraded performance with Monyx.
Oct 16, 14:41 IDT
Billing provider transaction issue
Resolved - This incident has been resolved.
Oct 19, 12:01 IDT
Monitoring - A fix has been deployed. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Oct 19, 11:23 IDT
Investigating - We are in touch with UniPaas about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Oct 19, 11:01 IDT
Billing provider transaction issue
Resolved - This incident has been resolved.
Oct 19, 11:00 IDT
Investigating - We are investigating an increase in declines processed through Banorte. We have contacted Banorte for details and are awaiting their response. We will post another update as soon as we have more information.
Oct 18, 13:10 IDT

Oct 18, 2026

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Server upgrade and maintenance
Resolved - This incident has been resolved.
Oct 16, 14:43 IDT
Update - We are continuing to investigate this issue.
Oct 15, 00:14 IDT
Update - We are continuing to investigate this issue.
Oct 14, 21:07 IDT
Investigating - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL region. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Oct 14, 21:07 IDT

Oct 15, 2026

Connectivity issues across accounts and devices in Lithuania
Resolved - This incident has been resolved.
Oct 15, 01:55 IDT
Monitoring - The issue is improving and returning to normal. We will continue monitoring the situation.
Oct 15, 01:03 IDT
Investigating - We are investigating an increase in silent machines in Lithuania that may indicate a connectivity issue affecting some devices. The investigation is ongoing, and updates will be provided as they become available.
Oct 15, 00:13 IDT

Oct 14, 2026

Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 13:00 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 10:00 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the Japan site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Sep 27, 15:14 IDT

Oct 13, 2026

Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 00:00 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 00:00 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its BI servers. As result, the BI system will be unavailable from October 11 to October 12. During this maintenance window, you may experience disruptions to the reports delivered by email.
Oct 7, 09:50 IDT

Oct 12, 2026

Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 17:30 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 14:30 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the AU site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Oct 6, 09:42 IDT
Billing provider transaction issue
Resolved - This incident has been resolved.
Oct 12, 12:43 IDT
Investigating - We are in touch with Unipaas about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Oct 12, 10:03 IDT

Oct 11, 2026

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

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