Identified - Our R&D team has identified the issue and is now working on re-establishing consistent support to our silent machines solution at US and north America regions. The issue is visual only as there is not a real impact. We promise to keep you updated, as the work they're doing progresses.
Aug 16, 2026 - 13:54 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the ILDEUS site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
Aug 13, 2026 - 10:44 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the Canary-IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
Jul 12, 2026 - 14:19 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the AU site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
Jul 12, 2026 - 14:19 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
Jul 12, 2026 - 14:19 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
Jul 12, 2026 - 14:20 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the US site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
Jul 12, 2026 - 14:19 IDT
Resolved -
This incident has been resolved.
Aug 16, 15:40 IDT
Investigating -
We are in touch with Ashrait about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Aug 16, 15:11 IDT
Resolved -
This incident appears to have been resolved form Mastercard side. Monitoring will continue to insure stability.
Aug 15, 08:55 IDT
Identified -
We are working to resolve an issue of degraded performance. We are seeing a Global issue related to Mastercard. Please consider Using Other Payment Service.
Aug 15, 08:48 IDT
Resolved -
This incident has been resolved.
Aug 13, 11:54 IDT
Update -
The issue is still ongoing. Our engineering team is actively working to resolve it as quickly as possible. We will provide the next update once the status is changed or within the next hour - whichever comes first. Thank you for your patience and understanding.
Aug 7, 22:33 IDT
Investigating -
Our team is collaborating with our partners to resolve connectivity issues currently being experienced in Australia. We will keep you updated with more information when we have it. Thank you for your understanding.
Aug 4, 15:07 IDT
Resolved -
This incident has been resolved.
Aug 6, 17:19 IDT
Update -
We are continuing to investigate this issue.
Aug 6, 15:25 IDT
Investigating -
Our engineers are currently handling a latency issue on Nayax Core (DCS), which has been causing a 30-minute gap between our servers. You may be experiencing a delay in the display of transactional data in reports, in the creation of new machines or entities, and with the display of prepaid card transactions and credit card revalue actions. Please be assured that there is no impact on transactions in the field and the issues are visual only. ETA for a fix in 1 hour. We apologize for the inconvenience caused and will provide more information as it becomes available.
Aug 6, 15:21 IDT