Billing provider transaction issue
Investigating - We are in touch with UNIPASS about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Sep 11, 2026 - 10:57 IDT

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Welcome to Nayax status page where you can follow the operational status of our platform as well as other key features and services.

We'll communicate any interruptions we encounter on this page.

Uptime over the past 90 days. View historical uptime.
Nayax Global Solution Operational
CORE Operational
SQS (Transaction Reports) Operational
Telemetry Operational
Monyx Operational
MoMa Operational
MQTT Operational
Nayax API Services Operational
Lynx Operational
Cortina Operational
Commerce Operational
Spark Operational
North America Operational
Transactions Operational
Cellular Communication Operational
Germany Degraded Performance
Transactions Degraded Performance
Cellular Communication Under Maintenance
France Degraded Performance
Transactions Degraded Performance
Cellular Communication Under Maintenance
United Kingdom Degraded Performance
Transactions Degraded Performance
Cellular Communication Under Maintenance
Rest of Europe Degraded Performance
Transactions Degraded Performance
Cellular Communication Operational
Asia-Pacific Operational
Transactions Operational
Cellular Communication Operational
Africa & Middle East Under Maintenance
Transactions Under Maintenance
Cellular Communication Under Maintenance
Latin America Under Maintenance
Transactions Under Maintenance
Cellular Communication Operational
Australia & New Zealand Operational
Transactions Operational
Cellular Communication Operational
Israel Operational
Transactions Operational
Cellular Communication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 11, 2026

Connectivity issues across accounts and devices
Resolved - This incident has been resolved.
Sep 11, 06:28 IDT
Update - We are continuing to investigate this issue.
Sep 11, 00:55 IDT
Update - We are continuing to investigate this issue.
Sep 11, 00:16 IDT
Update - We are continuing to investigate the issue.
Sep 10, 23:06 IDT
Investigating - Our team is collaborating with our partners to resolve connectivity issues currently being experienced in Australia. We will keep you updated with more information when we have it. Thank you for your understanding.
Sep 10, 17:04 IDT
Billing provider transaction issue
Resolved - This incident has been resolved.
Sep 11, 00:55 IDT
Monitoring - Transaction for Nuvei Canada are returning to normal levels. We are continuing to monitor the situation closely and will provide further updates if needed.
Sep 10, 23:53 IDT
Investigating - We are investigating an increased rate of transaction declines impacting Nuvei Canada. Updates will be provided as more information becomes available.
Sep 10, 23:31 IDT

Sep 10, 2026

Sep 9, 2026

Connectivity issues across accounts and devices USA
Resolved - This incident has been resolved.
Sep 9, 22:54 IDT
Investigating - Our team is collaborating with our partners to resolve connectivity issues currently being experienced in USA. We will keep you updated with more information when we have it. Thank you for your understanding.
Sep 9, 19:37 IDT

Sep 8, 2026

No incidents reported.

Sep 7, 2026

Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Sep 7, 17:30 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 14:30 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the AU site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Sep 2, 15:06 IDT

Sep 6, 2026

Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Sep 6, 20:00 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 15:00 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Sep 6, 14:55 IDT

Sep 5, 2026

VisaNetDR Billing Provider Degradation
Resolved - This incident has been resolved.
Sep 5, 22:24 IDT
Update - We are continuing to investigate this issue.
Sep 5, 14:31 IDT
Investigating - We are currently investigating an issue affecting the VisaNetDR billing provider, resulting in an elevated decline rate for billing transactions. Our team is actively working to identify the root cause. Further updates will be provided as soon as additional information becomes available.
Sep 5, 10:03 IDT

Sep 4, 2026

Connectivity issue
Resolved - This incident has been resolved.
Sep 4, 01:44 IDT
Investigating - We are facing some intermittent connectivity issues affecting our customers in the United States region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Sep 3, 23:09 IDT

Sep 3, 2026

Connectivity issue
Resolved - This incident has been resolved.
Sep 3, 03:49 IDT
Identified - RBI confirmed that they are currently performing maintenance activities.
Sep 3, 03:31 IDT
Investigating - We are currently investigating connectivity issues affecting the RBI gateway across multiple regions, which may be resulting in an elevated volume of transaction declines.
Our teams are actively working to identify the root cause and will provide updates as more information becomes available.
Sep 3, 03:22 IDT

Sep 2, 2026

Connectivity issue
Resolved - This incident has been resolved.
Sep 2, 16:47 IDT
Investigating - We are facing some intermittent connectivity issues affecting our sites in US region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Sep 2, 14:25 IDT
Connectivity issue
Resolved - This incident has been resolved.
Sep 2, 16:16 IDT
Identified - The issue has been identified and a fix is being implemented.
Sep 2, 16:04 IDT
Investigating - We are facing some intermittent connectivity issues affecting our customers in Europe region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Sep 2, 15:47 IDT
Billing provider transaction issue
Resolved - This incident has been resolved.
Sep 2, 15:45 IDT
Investigating - We are in touch with RBI about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Sep 2, 14:11 IDT
Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Sep 2, 14:00 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 11:00 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the Canary-IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Sep 2, 09:49 IDT

Sep 1, 2026

Connectivity issue
Resolved - This incident has been resolved.
Sep 1, 20:56 IDT
Update - The issue is still ongoing. Our engineering team is actively working to resolve it as quickly as possible. We will provide the next update once the status is changed or within the next hour - whichever comes first. Thank you for your patience and understanding.
Sep 1, 09:00 IDT
Investigating - We are facing some intermittent connectivity issues affecting our customers in Chile region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Sep 1, 08:40 IDT

Aug 31, 2026

Decrease in Transactions – IL & DE
Resolved - This incident has been resolved.
Aug 31, 14:43 IDT
Investigating - We are currently experiencing 100% transaction declines in IL and DE region.

Our team is investigating the issue and is in contact with the service provider. We will provide further updates as soon as more information becomes available.
Aug 31, 14:31 IDT
Decrease in Transactions – TravelBuy DE
Resolved - This incident has been resolved.
Aug 31, 14:23 IDT
Investigating - We are currently experiencing 100% transaction declines in IL.

Our team is investigating the issue and is in contact with the service provider. We will provide further updates as soon as more information becomes available.
Aug 31, 14:22 IDT

Aug 30, 2026

Billing provider transaction issue
Resolved - This incident has been resolved.
Aug 30, 18:10 IDT
Investigating - We are investigating an issue with Innovorder about a service outage with its billing gateway, which appears to be affecting all transactions.
We will update you with further information as it becomes available.
Aug 30, 15:23 IDT
Billing provider ProvisionPay transaction issue
Resolved - This incident has been resolved.
Aug 30, 08:00 IDT
Investigating - We are in touch with ProvisionPay about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Aug 28, 23:10 IDT
Billing provider transaction issue
Resolved - This incident has been resolved.
Aug 30, 07:57 IDT
Identified - The issue has been identified and a fix is being implemented.
Aug 28, 14:00 IDT
Update - The issue is still ongoing. Our engineering team is actively working to resolve it as quickly as possible. We will provide the next update once the status is changed or within the next hour - whichever comes first. Thank you for your patience and understanding.
Aug 28, 12:33 IDT
Investigating - We are in touch with Innovorder about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Aug 28, 10:34 IDT

Aug 29, 2026

No incidents reported.

Aug 28, 2026

Billing provider VisaNetDR transaction issue
Resolved - This incident has been resolved.
Aug 28, 21:42 IDT
Investigating - We are in touch with VisaNetDR (Dominican Republic) about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Aug 28, 21:08 IDT
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