Experiencing connectivity issues in multiple regions due to a reported mobile provider outage. Investigating the impact on affected machines.
Investigating - We are currently investigating this issue.
Jun 11, 2025 - 11:51 IDT
Experiencing issues with the digital wallet service in Roseman.
Investigating - We are currently investigating this issue.
Jun 11, 2025 - 09:29 IDT

About This Site

Welcome to Nayax status page where you can follow the operational status of our platform as well as other key features and services.

We'll communicate any interruptions we encounter on this page.

Uptime over the past 90 days. View historical uptime.
Nayax Global Solution Operational
90 days ago
100.0 % uptime
Today
CORE Operational
90 days ago
100.0 % uptime
Today
SQS (Transaction Reports) Operational
90 days ago
100.0 % uptime
Today
Telemetry Operational
90 days ago
100.0 % uptime
Today
Monyx Operational
90 days ago
100.0 % uptime
Today
MoMa Operational
90 days ago
100.0 % uptime
Today
MQTT Operational
90 days ago
100.0 % uptime
Today
Nayax API Services Operational
90 days ago
100.0 % uptime
Today
Lynx Operational
90 days ago
100.0 % uptime
Today
Cortina Operational
90 days ago
100.0 % uptime
Today
Commerce Operational
90 days ago
100.0 % uptime
Today
Spark Operational
90 days ago
100.0 % uptime
Today
North America Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Rest of Europe Operational
90 days ago
99.84 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
99.69 % uptime
Today
Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Africa & Middle East Operational
90 days ago
99.99 % uptime
Today
Transactions Operational
90 days ago
99.98 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Latin America Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Australia & New Zealand Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
ישראל Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 11, 2025

Unresolved incidents: Experiencing connectivity issues in multiple regions due to a reported mobile provider outage. Investigating the impact on affected machines., Experiencing issues with the digital wallet service in Roseman..

Jun 10, 2025
Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Jun 10, 18:47 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 14:30 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Jun 4, 09:15 IDT
Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Jun 10, 15:42 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 14:00 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the AU site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Jun 4, 09:15 IDT
Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Jun 10, 14:01 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 10:00 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the US site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Jun 4, 09:15 IDT
Jun 9, 2025
Identified - partner - network
Resolved - This incident has been resolved.
Jun 9, 12:33 IDT
Identified - Our partner has a network issue they are working on. We are monitoring the situation while they are working on fixing the root cause and are now working on re-establishing consistent support to our network.
May 29, 11:23 IDT
Billing provider transaction issue- Heimir
Resolved - This incident has been resolved.
Jun 9, 12:33 IDT
Identified - Heimir have identified an issue and working on a fix, we will continue to provide updates as they become available.
May 30, 23:37 IDT
Investigating - We are in touch with Heimir about a service outage with its billing gateway, which appears to be affecting transactions. They are working on a resolution, and we will update you with further information as it becomes available.
May 30, 18:12 IDT
Engine transaction time latency in US and DE
Resolved - This incident has been resolved.
Jun 9, 12:32 IDT
Update - we are continuing investigating the issue, transactions are no longer affected.
Jun 4, 15:21 IDT
Investigating - Engine transaction time latency in US and DE that causes transaction decrease.
Our DBA team are investigating
Jun 4, 14:30 IDT
Fiscalization transactions issue
Resolved - This incident has been resolved.
Jun 9, 12:32 IDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 26, 21:12 IDT
Identified - Our R&D team has diagnosed the issue and is currently working to re-establish reliable service for our payment solution across the impacted regions in Ukraine. We are committed to keeping you updated as we make progress
May 26, 18:09 IDT
TravelBuy transaction issue
Resolved - This incident has been resolved.
Jun 9, 12:31 IDT
Monitoring - The issue has resolved and we continue monitoring
Jun 9, 12:18 IDT
Investigating - We are experiencing decline transactions with TravelBuy, which appears to be affecting all transactions. We are working on a resolution, and we will update you with further information as it becomes available.
Jun 9, 11:16 IDT
Jun 8, 2025
Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Jun 8, 14:56 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 10:30 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Jun 4, 09:15 IDT
Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025
Billing provider transaction issue - CreditCall
Resolved - As CreditCall informed us the previously reported service incident is now resolved and all systems should be back to normal operation.
Jun 4, 19:39 IDT
Investigating - We are in touch with CreditCall about a service outage with its billing gateway, which appears to be affecting transactions.
They are working on a resolution, and we will update you with further information as it becomes available.
Jun 4, 14:35 IDT
Connectivity issue
Resolved - This incident has been resolved.
Jun 4, 01:19 IDT
Investigating - We are facing some intermittent connectivity issues affecting our customers in IL region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Jun 4, 00:53 IDT
Jun 3, 2025
Onboarding Issue Following BP Deployment
Resolved - This incident has been resolved.
Jun 3, 15:41 IDT
Investigating - Following the BP deployment yesterday, we’ve identified an issue with the onboarding process for new machines.
Apr 24, 11:36 IDT
Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 12:21 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 10:30 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Jun 3, 09:31 IDT
Jun 2, 2025

No incidents reported.

Jun 1, 2025
Roseman Tapuz Connectivity issue
Resolved - This incident has been resolved.
Jun 1, 13:29 IDT
Update - We are continuing to work on a fix for this issue.
Jun 1, 13:28 IDT
Identified - We are facing some intermittent connectivity issues affecting our customers in IL region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Jun 1, 13:00 IDT
May 31, 2025

No incidents reported.

May 30, 2025
Billing provider transaction issue- Heimir
Resolved - This incident has been resolved.
May 30, 15:26 IDT
Investigating - We are in touch with Heimir about a service outage with its billing gateway, which appears to be affecting transactions. They are working on a resolution, and we will update you with further information as it becomes available.
May 30, 15:14 IDT
May 29, 2025
May 28, 2025
Connectivity issues- New Zealand
Resolved - This incident has been resolved, there are currently no connectivity issues.
May 28, 16:05 IDT
Identified - Thank you for your patience- An issue with the third-party provider has been identified, the case has been escalated to the Roaming partner. Updates to follow.
May 27, 21:07 IDT
Investigating - We have monitored connectivity issues affecting some machines within New Zealand, we are currently investigating with the providers and will update as soon as possible.
May 27, 17:23 IDT
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