Update - The issue is still ongoing. Our engineering team is actively working to resolve it as quickly as possible. We will provide the next update once the status is changed or within the next hour - whichever comes first. Thank you for your patience and understanding.
Aug 07, 2026 - 22:33 IDT
Investigating - Our team is collaborating with our partners to resolve connectivity issues currently being experienced in Australia. We will keep you updated with more information when we have it. Thank you for your understanding.
Aug 04, 2026 - 15:07 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the Canary-IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
Jul 12, 2026 - 14:19 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the AU site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
Jul 12, 2026 - 14:19 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
Jul 12, 2026 - 14:19 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
Jul 12, 2026 - 14:20 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the US site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
Jul 12, 2026 - 14:19 IDT
Past Incidents
Aug 9, 2026
No incidents reported today.
Aug 8, 2026
No incidents reported.
Aug 7, 2026
Unresolved incident: Connectivity issues in Australia across accounts and devices.
Resolved -
This incident has been resolved.
Aug 6, 17:19 IDT
Update -
We are continuing to investigate this issue.
Aug 6, 15:25 IDT
Investigating -
Our engineers are currently handling a latency issue on Nayax Core (DCS), which has been causing a 30-minute gap between our servers. You may be experiencing a delay in the display of transactional data in reports, in the creation of new machines or entities, and with the display of prepaid card transactions and credit card revalue actions. Please be assured that there is no impact on transactions in the field and the issues are visual only. ETA for a fix in 1 hour. We apologize for the inconvenience caused and will provide more information as it becomes available.
Aug 6, 15:21 IDT
Resolved -
This incident has been resolved.
Jul 31, 14:38 IDT
Investigating -
We are facing some intermittent connectivity issues affecting our customers in Turkey region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Jul 31, 12:46 IDT
Completed -
The scheduled maintenance has been completed.
Jul 28, 13:30 IDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 10:30 IDT
Scheduled -
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the Japan site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Jul 19, 08:07 IDT
Completed -
The scheduled maintenance has been completed.
Jul 27, 15:30 IDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 10:30 IDT
Scheduled -
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the US site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Jul 19, 08:07 IDT
Resolved -
This incident has been resolved.
Jul 27, 14:37 IDT
Investigating -
We are facing some intermittent connectivity issues affecting our customers in the US region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Jul 27, 12:38 IDT
Completed -
The scheduled maintenance has been completed.
Jul 26, 19:30 IDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 14:30 IDT
Scheduled -
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Jul 19, 08:06 IDT
Completed -
The scheduled maintenance has been completed.
Jul 26, 15:30 IDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 10:30 IDT
Scheduled -
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Jul 19, 08:06 IDT