All Systems Operational

About This Site

Welcome to Nayax status page where you can follow the operational status of our platform as well as other key features and services.

We'll communicate any interruptions we encounter on this page.

Uptime over the past 90 days. View historical uptime.
Nayax Global Solution Operational
90 days ago
100.0 % uptime
Today
CORE Operational
90 days ago
100.0 % uptime
Today
SQS (Transaction Reports) Operational
90 days ago
100.0 % uptime
Today
Telemetry Operational
90 days ago
100.0 % uptime
Today
Monyx Operational
90 days ago
100.0 % uptime
Today
MoMa Operational
90 days ago
100.0 % uptime
Today
MQTT Operational
90 days ago
100.0 % uptime
Today
Nayax API Services Operational
90 days ago
100.0 % uptime
Today
Lynx Operational
90 days ago
100.0 % uptime
Today
Cortina Operational
90 days ago
100.0 % uptime
Today
Commerce Operational
90 days ago
100.0 % uptime
Today
Spark Operational
90 days ago
100.0 % uptime
Today
North America Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Rest of Europe Operational
90 days ago
99.84 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
99.68 % uptime
Today
Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Africa & Middle East Operational
90 days ago
99.99 % uptime
Today
Transactions Operational
90 days ago
99.98 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Latin America Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Australia & New Zealand Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
ישראל Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 14, 2025
We are observing an issue with MOMA, we are on a bridge to find the root cause (DE)
Resolved - This incident has been resolved.
Jul 14, 16:55 IDT
Investigating - We are observing an issue with MOMA, we are on a bridge to find the root cause
Jul 14, 14:43 IDT
Jul 13, 2025
Roseman + Retail silent machines
Resolved - This incident has been resolved.
Jul 13, 17:32 IDT
Investigating - We are currently investigating this issue.
Jul 13, 14:13 IDT
Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Jul 13, 12:40 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 09:30 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the US site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Jul 10, 11:54 IDT
Jul 12, 2025
Connectivity issue
Resolved - This incident has been resolved.
Jul 12, 12:03 IDT
Identified - We are facing some intermittent connectivity issues. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Jul 12, 11:10 IDT
Jul 11, 2025

No incidents reported.

Jul 10, 2025
Billing provider transaction issue
Resolved - This incident has been resolved.
Jul 10, 14:21 IDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 14:21 IDT
Update - We are continuing to work on a fix for this issue.
Jul 10, 12:19 IDT
Update - We are continuing to work on a fix for this issue.
Jul 10, 11:59 IDT
Identified - The issue has been identified and a fix is being implemented.
Jul 10, 11:00 IDT
Investigating - We are in touch with Ashrait about transaction issues, which appears to be affecting lots of transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Jul 10, 10:45 IDT
Jul 9, 2025

No incidents reported.

Jul 8, 2025
Identified - our end
Resolved - The issue has been resolved. Investigation is ongoing to identify the root cause.
Jul 8, 14:23 IDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 12:07 IDT
Investigating - We are currently investigating this issue.
Jul 8, 11:17 IDT
Identified - Our support team has identified the issue with Monyx transactions and is now working on solution.
We promise to keep you updated as soon as possible.
Jul 8, 11:16 IDT
Connectivity issue
Resolved - This incident has been resolved.
Jul 8, 12:10 IDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 12:06 IDT
Investigating - We are facing some intermittent connectivity issues affecting our customers in all regions.
Jul 8, 11:46 IDT
Jul 7, 2025
VisaNetDR transaction issues
Resolved - This incident has been resolved.
Jul 7, 22:06 IDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 7, 20:58 IDT
Investigating - We are in touch with VisaNetDR about transaction issues, which appears to be affecting all transactions. We will update you with further information as it becomes available.
Jul 7, 19:25 IDT
Connectivity issue Netherlands
Resolved - This incident now appears to be resolved, there are currently no known connectivity issues. Thank you for your patience.
Jul 7, 18:51 IDT
Identified - We have received an update, confirming there is currently an ongoing data service degradation for Vodafone roaming network in Netherlands. We are continuing to work with the providers to resolve this matter as soon as possible. Updates to follow- Thank you for your patience.
Jul 7, 18:23 IDT
Investigating - We are facing some intermittent connectivity issues affecting our customers in the Netherlands region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Jul 7, 17:07 IDT
Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 17:32 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 14:30 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Jun 12, 10:52 IDT
Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 16:39 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 13:30 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the Japan site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Jun 12, 10:52 IDT
Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 13:30 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 10:30 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the US site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Jun 12, 10:52 IDT
Jul 6, 2025
Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Jul 6, 17:33 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 14:00 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Jun 12, 10:52 IDT
Jul 5, 2025

No incidents reported.

Jul 4, 2025
Connectivity issue- Czech Republic
Resolved - This incident has now been resolved, no current connectivity issues.
Jul 4, 17:50 IDT
Update - We are seeing reports of disturbance from 02 and Vodafone, we are continuing to investigate for a speedy resolution- updates to follow. Thank you for your patience.
Jul 4, 14:28 IDT
Investigating - We are facing some intermittent connectivity issues affecting our customers in the Czech Republic region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Jul 4, 14:16 IDT
Jul 3, 2025
Connectivity Issues across accounts and devices
Resolved - This incident has now been resolved, there are currently no connectivity issues. Thank you for your patience.
Jul 3, 14:16 IDT
Monitoring - We have received an update from the third-party provider regarding a fix and as a result, can see a regain of connectivity. We will continue to monitor further and update. Thank you for your patience.
Jul 3, 13:42 IDT
Investigating - Our team is collaborating with our partners to resolve connectivity issues currently being experienced globally but sporadically due to recent maintenance. This means not all machines are affected and is under control by the related teams- updates to follow. Thank you for your understanding.
Jul 3, 11:56 IDT
Jul 2, 2025
Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Jul 2, 18:00 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 15:50 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the AU site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Jun 12, 10:52 IDT
Billing Provider: Innovorder- Decline In Transactions.
Resolved - This incident has been resolved, no current issues with the approval of transactions.
Jul 2, 13:33 IDT
Investigating - We are in touch with the billing provider: Innovorder about a service outage with its billing gateway, which appears to be affecting transactions. We will update you with further information as it becomes available.
Jun 30, 11:09 IDT
Identified - partner - processing
Resolved - This incident has been resolved.
Jul 2, 08:43 IDT
Identified - Our partner has a located the issue and is fixing the problem.
We are working to re-establishing our complete service as soon as possible.
Jul 2, 08:24 IDT
Jul 1, 2025
Billing provider transaction issue
Resolved - This incident has been resolved.
Jul 1, 22:21 IDT
Monitoring - We are in touch with VisaNetDR about an issue which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Jul 1, 19:19 IDT
Silent Machines visibility issue
Resolved - This incident has been resolved.
Jul 1, 19:06 IDT
Investigating - We are currently experiencing issues with visibility only in our silent machines dashboard.
Jul 1, 18:49 IDT
Issue with Ashrait (Isracard) the issue is being addressed by their team.
Resolved - This incident has been resolved.
Jul 1, 14:53 IDT
Identified - The issue has been identified and a fix is being implemented.
Jul 1, 14:12 IDT
silent machines connectivity issue.
Resolved - This incident has been resolved.
Jul 1, 12:51 IDT
Monitoring - Further to the last message, the engineering team have fixed the main issue.
The majority of affected devices that were showing offline in Core are now showing as connected as can be seen in Core.

There is a residual issue affecting a very small population of the affected devices which is causing them to appear offline, when in fact they are online.

This is a visual issue only.
The database team are now working to fix this visual issue which will take us through to tomorrow morning.

We will update on this and continue to update
Jul 1, 00:32 IDT
Identified - Dear distributors and customers.
As we identified lately, there are currently only visual issues in the matter of the silent machines.
we are aware of the situation and hopefully will provide the solution as soon as possible while we believe we understand the root-cause of the issue.

ETA 2 hours.
Jun 30, 21:37 IDT
Jun 30, 2025
Connectivity issue
Resolved - This incident has been resolved.
Jun 30, 10:20 IDT
Investigating - We are facing some intermittent connectivity issues affecting our customers . Our team is investigating this on priority, and we will keep you posted on the progress.
Jun 30, 09:48 IDT
← Incident History Powered by Atlassian Statuspage