Billing provider transaction issue
Update - We are continuing to investigate this issue.
Jun 11, 2026 - 11:40 IDT
Update - We are continuing to investigate this issue.
Jun 11, 2026 - 11:39 IDT
Investigating - We are in touch with Ashrait , Banorte, Heimir, RBI about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Jun 11, 2026 - 11:38 IDT

About This Site

Welcome to Nayax status page where you can follow the operational status of our platform as well as other key features and services.

We'll communicate any interruptions we encounter on this page.

Uptime over the past 90 days. View historical uptime.
Nayax Global Solution Operational
90 days ago
100.0 % uptime
Today
CORE Operational
90 days ago
100.0 % uptime
Today
SQS (Transaction Reports) Operational
90 days ago
100.0 % uptime
Today
Telemetry Operational
90 days ago
100.0 % uptime
Today
Monyx Operational
90 days ago
100.0 % uptime
Today
MoMa Operational
90 days ago
100.0 % uptime
Today
MQTT Operational
90 days ago
100.0 % uptime
Today
Nayax API Services Operational
90 days ago
100.0 % uptime
Today
Lynx Operational
90 days ago
100.0 % uptime
Today
Cortina Operational
90 days ago
100.0 % uptime
Today
Commerce Operational
90 days ago
100.0 % uptime
Today
Spark Operational
90 days ago
100.0 % uptime
Today
North America Degraded Performance
90 days ago
100.0 % uptime
Today
Transactions Degraded Performance
90 days ago
100.0 % uptime
Today
Cellular Communication Under Maintenance
90 days ago
100.0 % uptime
Today
Germany Under Maintenance
90 days ago
100.0 % uptime
Today
Transactions Under Maintenance
90 days ago
100.0 % uptime
Today
Cellular Communication Under Maintenance
90 days ago
100.0 % uptime
Today
France Under Maintenance
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Under Maintenance
90 days ago
100.0 % uptime
Today
United Kingdom Under Maintenance
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Under Maintenance
90 days ago
100.0 % uptime
Today
Rest of Europe Degraded Performance
90 days ago
99.93 % uptime
Today
Transactions Degraded Performance
90 days ago
99.87 % uptime
Today
Cellular Communication Under Maintenance
90 days ago
100.0 % uptime
Today
Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Africa & Middle East Under Maintenance
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Under Maintenance
90 days ago
100.0 % uptime
Today
Latin America Under Maintenance
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Under Maintenance
90 days ago
100.0 % uptime
Today
Australia & New Zealand Operational
90 days ago
99.97 % uptime
Today
Transactions Operational
90 days ago
99.95 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Israel Degraded Performance
90 days ago
100.0 % uptime
Today
Transactions Degraded Performance
90 days ago
100.0 % uptime
Today
Cellular Communication Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Server upgrade and maintenance Jun 21, 2026 10:00-14:00 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the US site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Jun 07, 2026 - 10:01 IDT

Server upgrade and maintenance Jul 1, 2026 10:00-13:00 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the Canary-IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on May 13, 2026 - 15:24 IDT

Server upgrade and maintenance Jul 1, 2026 14:30-17:30 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the AU site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on May 13, 2026 - 15:24 IDT

Server upgrade and maintenance Jul 5, 2026 10:30-15:30 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on May 13, 2026 - 15:24 IDT

Server upgrade and maintenance Jul 5, 2026 14:30-19:30 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on May 13, 2026 - 15:24 IDT

Server upgrade and maintenance Jul 6, 2026 10:30-15:30 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the US site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on May 13, 2026 - 15:24 IDT
Jun 11, 2026

Unresolved incident: Billing provider transaction issue.

Jun 10, 2026
Connectivity issue
Resolved - This incident has been resolved.
Jun 10, 15:22 IDT
Monitoring - We have deployed the fix. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Jun 10, 04:49 IDT
Identified - Our R&D team are still working on the fix. Hopefully, in the next hour, you should see the service back up and running. We apologize for any inconvenience this may cause.
Jun 10, 03:38 IDT
Investigating - We are facing some intermittent connectivity issues affecting our customers in US region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
Jun 10, 03:17 IDT
Billing provider Credorax transaction issue
Resolved - This incident has been resolved.
Jun 10, 14:39 IDT
Monitoring - A fix has been deployed. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Jun 10, 14:07 IDT
Investigating - We are in touch with Credorax about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Jun 10, 13:12 IDT
Billing provider transaction issue - Banorte
Resolved - This incident has been resolved.
Jun 10, 12:07 IDT
Monitoring - A fix has been deployed. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Jun 10, 10:11 IDT
Investigating - We are currently in contact with Banorte regarding a service outage affecting its billing gateway, which appears to be impacting some transactions. We will continue working closely with them and provide updates as more information becomes available.
Jun 10, 08:56 IDT
Jun 9, 2026
Billing provider Network International transaction issue
Resolved - This incident has been resolved.
Jun 9, 15:42 IDT
Investigating - We are in touch with Network International about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Jun 9, 15:32 IDT
Jun 8, 2026
Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Jun 8, 13:00 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 10:00 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the Japan site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
May 18, 09:28 IDT
Jun 7, 2026
Billing provider transaction issue - FirstData
Resolved - This incident has been resolved.
Jun 7, 23:47 IDT
Investigating - We are in touch with FirstData about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Jun 7, 20:39 IDT
Jun 6, 2026
Billing provider transaction issue
Resolved - This incident has been resolved.
Jun 6, 13:10 IDT
Investigating - We are in touch with Elavon about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Jun 6, 12:55 IDT
Services degraded performance
Resolved - This incident has been resolved.
Jun 6, 11:41 IDT
Investigating - We are working to resolve an issue of degraded performance.
Jun 6, 10:33 IDT
Billing provider Provisionpay transaction issue
Resolved - This incident has been resolved.
Jun 6, 00:34 IDT
Investigating - We are in touch with Provisionpay (Turkey) about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Jun 5, 23:59 IDT
Jun 5, 2026
Jun 4, 2026
Connectivity issues across accounts and devices
Resolved - This incident has been resolved.
Jun 4, 22:27 IDT
Investigating - We are currently experiencing a connectivity issue affecting devices in Singapore. Some machines may appear offline. The issue is under investigation, and updates will be provided as more information becomes available.
Jun 4, 20:46 IDT
Jun 3, 2026
Billing provider transaction issue
Resolved - This incident has been resolved.
Jun 3, 23:56 IDT
Investigating - We are in touch with PeP about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Jun 3, 22:45 IDT
Website Connectivity issue
Resolved - This incident has been resolved.
Jun 3, 21:16 IDT
Update - We are continuing to work on a fix for this issue.
Jun 3, 21:08 IDT
Identified - Our team has identified the issue and is now working on re-establishing a consistent connection. We promise to keep you updated as the work they're doing progresses.
Jun 3, 19:26 IDT
Investigating - We are facing some intermittent connectivity issues with Websites Nayax.com and otipetrosmart.com. Our team is investigating this on priority, and we will keep you posted on the progress.
Jun 3, 18:52 IDT
Billing provider Unipaas transaction issue
Resolved - This incident has been resolved.
Jun 3, 21:07 IDT
Monitoring - A fix has been deployed. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Jun 3, 17:57 IDT
Investigating - We are in touch with Unipaas about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Jun 3, 17:42 IDT
Decrease in Transactions – IL Region
Resolved - This incident has been resolved.
Jun 3, 10:04 IDT
Investigating - We are currently observing a decrease in transaction with one of our providers that affecting transactions in IL.
Our team is actively investigating the issue.
We will provide updates as more information becomes available.
Jun 3, 08:58 IDT
Jun 2, 2026
Billing provider transaction issue
Resolved - This incident has been resolved.
Jun 2, 06:24 IDT
Investigating - We are in touch with Heimir about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Jun 2, 05:53 IDT
Jun 1, 2026
Billing provider Unipaas transaction issue
Resolved - This incident has been resolved.
Jun 1, 17:26 IDT
Investigating - We are in touch with Unipaas about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Jun 1, 16:09 IDT
Prepaid service degradation
Resolved - This incident has been resolved.
Jun 1, 17:11 IDT
Monitoring - A fix has been deployed. Default settings were applied, and we are currently observing a positive trend.
Jun 1, 13:30 IDT
Update - We are continuing to investigate this issue.
Jun 1, 10:19 IDT
Investigating - We recognize a problem with some prepaid cards and are working on a solution.
Jun 1, 10:14 IDT
Billing provider Banorte transaction issue
Resolved - This incident has been resolved.
Jun 1, 17:10 IDT
Monitoring - We have deployed the fix. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Jun 1, 16:48 IDT
Investigating - We are in touch with Banorte about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Jun 1, 16:30 IDT
Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
Jun 1, 16:00 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 11:00 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the US site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Jun 1, 10:33 IDT
May 31, 2026
Billing provider transaction issue
Resolved - This incident has been resolved.
May 31, 17:39 IDT
Investigating - We are in touch with Nuvei Canada about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
May 31, 08:22 IDT
Connectivity issues across accounts and devices
Resolved - This incident has been resolved.
May 31, 11:01 IDT
Investigating - Our team is collaborating with our partners to resolve connectivity issues currently being experienced in Australia. We will keep you updated with more information when we have it. Thank you for your understanding.
May 30, 22:59 IDT
May 30, 2026
Connectivity issues across accounts and devices
Resolved - Incident has been resolved.
May 30, 15:56 IDT
Investigating - Our team is collaborating with our partners to resolve connectivity issues currently being experienced in Israel. We will keep you updated with more information when we have it. Thank you for your understanding.
May 29, 19:54 IDT
Billing provider transaction issue
Resolved - This incident has been resolved.
May 30, 08:09 IDT
Monitoring - Traffic is now recovering and getting back to normal.
May 30, 07:37 IDT
Investigating - We are currently investigating an increase in declined transactions observed in one of our payment flows in Japan.
Our team is actively working with the relevant provider to understand the behavior and determine the cause. At this stage, no root cause has been confirmed.
Further updates will be shared as additional information becomes available.
May 30, 07:16 IDT
May 29, 2026
May 28, 2026

No incidents reported.

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