Investigating - Following the BP deployment yesterday, we’ve identified an issue with the onboarding process for new machines.
Apr 24, 2025 - 11:36 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the Japan site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
Apr 29, 2025 - 16:21 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the AU site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
Apr 29, 2025 - 16:20 IDT
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services. Posted on
Apr 29, 2025 - 11:50 IDT
Resolved -
This incident has been resolved.
May 20, 13:54 IDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 20, 10:55 IDT
Investigating -
We are in touch with our partner about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
May 20, 10:31 IDT
Completed -
The scheduled maintenance has been completed.
May 20, 13:21 IDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 10:30 IDT
Scheduled -
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the US site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Apr 29, 11:46 IDT
Completed -
The scheduled maintenance has been completed.
May 18, 17:01 IDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 11:30 IDT
Scheduled -
In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Apr 29, 11:35 IDT
Resolved -
This incident has been resolved.
May 18, 16:06 IDT
Investigating -
We are facing some intermittent connectivity issues affecting our customers in Poland region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
May 18, 15:45 IDT
Resolved -
This incident has been resolved.
May 15, 14:17 IDT
Investigating -
Our team is collaborating with our partners to resolve connectivity issues currently being experienced by Partner mobile provider in Israel. We will keep you updated with more information when we have it. Thank you for your understanding.
May 15, 01:42 IDT
Resolved -
This incident has been resolved.
May 8, 01:14 IDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 8, 00:20 IDT
Investigating -
we’re experiencing a high unsettled rate from Nuvei (Unipass + SafeCharge). the operator is currently investigating the issue.
May 7, 22:18 IDT
Resolved -
The incident has been resolved after connectivity issue from local network provider.
May 7, 11:28 IDT
Investigating -
We are facing some intermittent connectivity issues affecting our customers in Rosman IL . Our R&D team is investigating this on priority, and we will keep you posted on the progress. At the moment it looks like the Connectivity issue from Bezek network provider and it got fixed.
May 7, 10:01 IDT