Onboarding Issue Following BP Deployment
Investigating - Following the BP deployment yesterday, we’ve identified an issue with the onboarding process for new machines.
Apr 24, 2025 - 11:36 IDT

About This Site

Welcome to Nayax status page where you can follow the operational status of our platform as well as other key features and services.

We'll communicate any interruptions we encounter on this page.

Uptime over the past 90 days. View historical uptime.
Nayax Global Solution Operational
90 days ago
100.0 % uptime
Today
CORE Operational
90 days ago
100.0 % uptime
Today
SQS (Transaction Reports) Operational
90 days ago
100.0 % uptime
Today
Telemetry Operational
90 days ago
100.0 % uptime
Today
Monyx Operational
90 days ago
100.0 % uptime
Today
MoMa Operational
90 days ago
100.0 % uptime
Today
MQTT Operational
90 days ago
100.0 % uptime
Today
Nayax API Services Operational
90 days ago
100.0 % uptime
Today
Lynx Operational
90 days ago
100.0 % uptime
Today
Cortina Operational
90 days ago
100.0 % uptime
Today
Commerce Operational
90 days ago
100.0 % uptime
Today
Spark Operational
90 days ago
100.0 % uptime
Today
North America Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Germany Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
France Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
United Kingdom Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Rest of Europe Operational
90 days ago
99.84 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
99.69 % uptime
Today
Asia-Pacific Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Africa & Middle East Operational
90 days ago
99.99 % uptime
Today
Transactions Operational
90 days ago
99.98 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Latin America Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Australia & New Zealand Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
ישראל Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Cellular Communication Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Server upgrade and maintenance May 21, 2025 10:30-13:30 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the Japan site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Apr 29, 2025 - 16:21 IDT

Server upgrade and maintenance May 21, 2025 14:30-17:30 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the AU site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Apr 29, 2025 - 16:20 IDT

Server upgrade and maintenance May 25, 2025 10:30-14:00 IDT

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Posted on Apr 29, 2025 - 11:50 IDT
May 21, 2025

No incidents reported today.

May 20, 2025
Billing provider transaction issue
Resolved - This incident has been resolved.
May 20, 13:54 IDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 10:55 IDT
Investigating - We are in touch with our partner about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
May 20, 10:31 IDT
Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
May 20, 13:21 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 10:30 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the US site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Apr 29, 11:46 IDT
May 19, 2025
Services degraded performance
Resolved - This incident has been resolved.
May 19, 12:25 IDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 19, 11:29 IDT
Identified - The issue has been identified and a fix is being implemented.
May 19, 11:19 IDT
Investigating - We are working to resolve an issue of degraded performance.
May 19, 11:02 IDT
May 18, 2025
Server upgrade and maintenance
Completed - The scheduled maintenance has been completed.
May 18, 17:01 IDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 11:30 IDT
Scheduled - In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the IL site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.
Apr 29, 11:35 IDT
Connectivity issue
Resolved - This incident has been resolved.
May 18, 16:06 IDT
Investigating - We are facing some intermittent connectivity issues affecting our customers in Poland region. Our R&D team is investigating this on priority, and we will keep you posted on the progress.
May 18, 15:45 IDT
May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025
Connectivity issues across devices in Israel.
Resolved - This incident has been resolved.
May 15, 14:17 IDT
Investigating - Our team is collaborating with our partners to resolve connectivity issues currently being experienced by Partner mobile provider in Israel. We will keep you updated with more information when we have it. Thank you for your understanding.
May 15, 01:42 IDT
May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025
A high unsettled rate - Nuvei
Resolved - This incident has been resolved.
May 8, 01:14 IDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 8, 00:20 IDT
Investigating - we’re experiencing a high unsettled rate from Nuvei (Unipass + SafeCharge). the operator is currently investigating the issue.
May 7, 22:18 IDT
May 7, 2025
Connectivity issue
Resolved - The incident has been resolved after connectivity issue from local network provider.
May 7, 11:28 IDT
Investigating - We are facing some intermittent connectivity issues affecting our customers in Rosman IL . Our R&D team is investigating this on priority, and we will keep you posted on the progress. At the moment it looks like the Connectivity issue from Bezek network provider and it got fixed.
May 7, 10:01 IDT
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