Billing provider transaction issue

Incident Report for Nayax

Resolved

This incident has been resolved.

Posted Jan 15, 2026 - 03:55 IST

Identified

The root cause has been identified as planned maintenance.

Posted Jan 15, 2026 - 03:48 IST

Investigating

We are in touch with RBI about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.

Posted Jan 15, 2026 - 03:26 IST

This incident affected: Latin America (Transactions, Cellular Communication), Africa & Middle East (Transactions, Cellular Communication), Asia-Pacific (Transactions, Cellular Communication), North America (Transactions, Cellular Communication), and Australia & New Zealand (Transactions, Cellular Communication).