Billing provider transaction issue- Heimir

Incident Report for Nayax

Resolved

This incident has been resolved.
Posted Jun 09, 2025 - 12:33 IDT

Identified

Heimir have identified an issue and working on a fix, we will continue to provide updates as they become available.
Posted May 30, 2025 - 23:37 IDT

Investigating

We are in touch with Heimir about a service outage with its billing gateway, which appears to be affecting transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Posted May 30, 2025 - 18:12 IDT
This incident affected: Germany (Transactions), United Kingdom (Transactions), and Rest of Europe (Transactions).
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