Billing provider Westbahn EPP transaction issue

Incident Report for Nayax

Resolved

This incident has been resolved.
Posted Nov 10, 2026 - 13:45 IST

Monitoring

A fix has been deployed. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Posted Nov 10, 2026 - 13:28 IST

Investigating

We are in touch with Westbahn EPP about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Posted Nov 10, 2026 - 13:02 IST
This incident affected: Rest of Europe (Transactions).