Billing provider transaction issue

Incident Report for Nayax

Resolved

This incident has been resolved.
Posted Jul 10, 2025 - 14:21 IDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 10, 2025 - 14:21 IDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 10, 2025 - 12:19 IDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 10, 2025 - 11:59 IDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 10, 2025 - 11:00 IDT

Investigating

We are in touch with Ashrait about transaction issues, which appears to be affecting lots of transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Posted Jul 10, 2025 - 10:45 IDT
This incident affected: ישראל (Transactions, Cellular Communication).