Billing provider Serfinsa transaction issue

Incident Report for Nayax

Resolved

This incident has been resolved.
Posted May 21, 2026 - 20:11 IDT

Monitoring

A fix has been deployed. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Posted May 21, 2026 - 19:16 IDT

Investigating

We are in touch with Serfinsa about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Posted May 21, 2026 - 18:06 IDT
This incident affected: North America (Transactions).