Connectivity issues (Portugal) across accounts and devices

Incident Report for Nayax

Resolved

This incident has been resolved.
Posted Jul 15, 2026 - 18:05 IDT

Monitoring

A fix has been deployed. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Posted Jul 15, 2026 - 17:42 IDT

Investigating

Our team is collaborating with our partners to resolve connectivity issues currently being experienced in Portugal. We will keep you updated with more information when we have it. Thank you for your understanding.
Posted Jul 15, 2026 - 17:17 IDT
This incident affected: Rest of Europe (Transactions).
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