Billing provider Conecs transaction issue

Incident Report for Nayax

Resolved

This incident has been resolved.
Posted May 15, 2026 - 18:27 IDT

Monitoring

We have deployed the fix. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Posted May 15, 2026 - 15:14 IDT

Investigating

We are in touch with Conecs about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Posted May 15, 2026 - 14:36 IDT
This incident affected: France (Transactions).
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