Billing provider transaction issue

Incident Report for Nayax

Resolved

This incident has been resolved.
Posted Jul 08, 2026 - 10:51 IDT

Monitoring

A fix has been deployed. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Posted Jul 08, 2026 - 10:40 IDT

Update

We are in touch with NovoPayment (Elavon) RBI and borgunpaymentbilling about a service outage with their billing gateways, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Posted Jul 08, 2026 - 10:02 IDT

Investigating

We are in touch with NovoPayment (Elavon) about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Posted Jul 08, 2026 - 09:51 IDT
This incident affected: Rest of Europe (Transactions).
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