Billing provider transaction issue

Incident Report for Nayax

Resolved

This incident has been resolved.
Posted Nov 06, 2025 - 23:59 IST

Identified

Our partner has a located the issue and is fixing the problem. We are working to re-establishing our complete service as soon as possible.
Posted Nov 06, 2025 - 23:21 IST

Update

We are continuing to investigate the issue,
Posted Nov 06, 2025 - 21:00 IST

Investigating

We are in touch with Heartland EMV about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Posted Nov 06, 2025 - 18:21 IST
This incident affected: North America (Transactions).
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