Server upgrade and maintenance

Incident Report for Nayax

Resolved

The maintenance has been completed successfully. All systems are stable, and monitoring will continue.

Posted Sep 06, 2025 - 14:58 IDT

Investigating

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.

Posted Sep 06, 2025 - 10:15 IDT

This incident affected: Germany (Transactions, Cellular Communication), France (Transactions, Cellular Communication), and Rest of Europe (Transactions, Cellular Communication).