Billing provider Credorax (Shift4) transaction issue

Incident Report for Nayax

Resolved

This incident has been resolved.

Posted Jun 23, 2026 - 16:59 IDT

Identified

Our R&D team has identified the issue and is now working on re-establishing consistent support. We promise to keep you updated, as the work they're doing progresses.

Posted Jun 23, 2026 - 15:38 IDT

Investigating

We are in touch with Credorax (Shift4) about a service outage with its billing gateway, which appears to be affecting some transactions. They are working on a resolution, and we will update you with further information as it becomes available.

Posted Jun 23, 2026 - 14:53 IDT

This incident affected: United Kingdom (Transactions) and Rest of Europe (Transactions).