Billing provider transaction issue

Incident Report for Nayax

Resolved

This incident has been resolved.
Posted Sep 24, 2026 - 19:14 IDT

Monitoring

A fix has been deployed. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Posted Sep 24, 2026 - 17:47 IDT

Update

We are continuing to investigate this issue.
Posted Sep 24, 2026 - 15:01 IDT

Investigating

We are in touch with Banorte about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Posted Sep 24, 2026 - 10:38 IDT
This incident affected: Latin America (Transactions).