Billing provider Travelbuy transaction issue

Incident Report for Nayax

Resolved

This incident has been resolved.
Posted Oct 26, 2026 - 17:09 IST

Monitoring

A fix has been deployed. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Posted Oct 26, 2026 - 16:50 IST

Update

We are continuing to investigate this issue.
Posted Oct 26, 2026 - 15:56 IST

Investigating

We are in touch with Travelbuy about a service outage with its billing gateway, which appears to be affecting some transactions. We will update you with further information as it becomes available.
Posted Oct 26, 2026 - 11:55 IST
This incident affected: Africa & Middle East (Transactions).