Billing provider transaction issue

Incident Report for Nayax

Resolved

This incident has been resolved.
Posted Oct 25, 2025 - 02:11 IDT

Update

We are continuing to monitor for any further issues.
Posted Oct 25, 2025 - 01:50 IDT

Monitoring

Transaction volumes are observed to be returning to normal.
Posted Oct 25, 2025 - 01:50 IDT

Update

We are continuing to investigate this issue.
Posted Oct 25, 2025 - 01:06 IDT

Update

We are continuing to investigate the issue.
Posted Oct 24, 2025 - 23:41 IDT

Investigating

We are in touch with SafeCharge about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Posted Oct 24, 2025 - 21:53 IDT
This incident affected: Rest of Europe (Transactions).
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