Server upgrade and maintenance

Incident Report for Nayax

Resolved

The scheduled maintenance has concluded successfully. All systems are currently functioning as expected.

Posted Sep 08, 2025 - 11:41 IDT

Investigating

In our continuous efforts to improve performance and provide our customers with the best possible service, Nayax will be performing an upgrade to its servers in the DE site. Steps have been taken to ensure minimal impact to data service. However, during this maintenance window, you may experience a brief disruption in data services.

Posted Sep 07, 2025 - 12:34 IDT

This incident affected: Nayax API Services (Lynx, Cortina, Commerce, Spark), Germany (Transactions, Cellular Communication), France (Transactions, Cellular Communication), United Kingdom (Transactions, Cellular Communication), and Rest of Europe (Transactions, Cellular Communication).