Microsoft 365 Service Disruption (Third-Party Provider)

Incident Report for Nayax

Identified

Microsoft has reported an ongoing service disruption affecting Microsoft 365 and Exchange Online.

Potentially impacted services include:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365
- Microsoft Defender XDR
- Microsoft Planner
- Microsoft To Do
- Microsoft Intune
- Microsoft Defender for Office 365
- Microsoft Purview: Multiple Purview services including Authorization, Auto Labelling, Data Loss Prevention (DLP), Communication Compliance, and Data Classification are impacted.
- Power BI: All users may intermittently be unable to export reports with MIP sensitivity labels to PDF in Power BI.
- Microsoft 365 Apps Admin Center: Multiple services including Cloud Update, Cloud Policy, and Inventory.
- Universal Print: Users may encounter errors submitting print jobs or using admin features.
- Windows 365: Customers who have configured their tenant and Cloud PCs to use Microsoft Purview Customer Key for Windows 365 Cloud PCs may have users who are unable to connect to their Cloud PCs.

As this is an external provider issue, some email-related functionality and integrations that depend on Microsoft services may be impacted.
Nayax is monitoring the situation and assessing whether any customer-facing services are affected.
We will provide updates as additional information becomes available.
Posted Nov 13, 2026 - 02:33 IST

Monitoring

Microsoft has provided an update regarding the ongoing Microsoft 365 service disruption.

Microsoft has identified a potential contributing factor and is currently testing corrective measures to restore service availability.

Some Microsoft 365 services and dependent integrations may continue to experience intermittent connectivity issues.

Nayax continues to monitor the situation and assess any potential impact on customer-facing services.

Further updates will be provided as information becomes available.
Posted Nov 12, 2026 - 22:43 IST

Update

Microsoft has confirmed that the ongoing disruption may affect multiple Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Copilot 365, and Microsoft Defender XDR.

According to Microsoft, the issue is related to elevated infrastructure load across multiple regions. Microsoft is actively working to restore service availability.

Nayax continues to monitor the situation and assess any potential impact on services and integrations that depend on Microsoft 365.

We will provide further updates as information becomes available.
Posted Nov 12, 2026 - 20:50 IST

Investigating

Microsoft has reported an ongoing service disruption affecting Microsoft 365 and Exchange Online.

As this is an external provider issue, some email-related functionality and integrations that depend on Microsoft services may be impacted.

Nayax is monitoring the situation and assessing whether any customer-facing services are affected.

We will provide updates as additional information becomes available.
Posted Nov 12, 2026 - 20:32 IST