Billing provider transaction issue

Incident Report for Nayax

Resolved

This incident has been resolved.
Posted Dec 30, 2025 - 17:06 IST

Monitoring

We have deployed the fix. We will continue to monitor the service until there are no signs of regression. Thank you for your patience.
Posted Dec 30, 2025 - 16:29 IST

Identified

The issue has been identified and a fix is being implemented. Thank you for your patience.
Posted Dec 30, 2025 - 16:15 IST

Investigating

We are in touch with Heimir about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Posted Dec 30, 2025 - 15:18 IST
This incident affected: Rest of Europe (Transactions).
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