Billing provider transaction issue

Incident Report for Nayax

Resolved

This incident has been resolved.
Posted May 06, 2026 - 12:16 IDT

Update

The issue is still ongoing. Our engineering team is actively working to resolve it as quickly as possible. We will provide the next update once the status is changed or within the next hour - whichever comes first. Thank you for your patience and understanding.
Posted May 06, 2026 - 08:40 IDT

Investigating

We are in touch with Billing Provider about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Posted May 06, 2026 - 04:01 IDT
This incident affected: Africa & Middle East (Transactions).
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