Heartland EMV declines.

Incident Report for Nayax

Resolved

This incident has been resolved.

Posted Apr 10, 2025 - 09:03 IDT

Identified

We would like to inform you that we have observed a slight increase in transaction declines from machines utilizing Heartland as the billing provider.

Our team is actively in contact with Heartland to investigate the issue, and we will provide you with an update as soon as more information becomes available.

Posted Apr 10, 2025 - 02:50 IDT

This incident affected: North America (Transactions).