Billing provider transaction issue

Incident Report for Nayax

Resolved

This incident has been resolved.
Posted May 11, 2026 - 19:21 IDT

Identified

Our R&D team has identified the issue and is now working on re-establishing consistent support. We promise to keep you updated, as the work they're doing progresses.
Posted May 11, 2026 - 16:45 IDT

Investigating

We are in touch with Heartland Nayax EMV about a service outage with its billing gateway, which appears to be affecting all transactions. We will update you with further information as it becomes available.
Posted May 11, 2026 - 15:30 IDT
This incident affected: North America (Transactions).