Billing provider transaction issue

Incident Report for Nayax

Resolved

This incident has been resolved.
Posted Dec 04, 2025 - 13:48 IST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 04, 2025 - 13:11 IST

Update

We are continuing to investigate this issue.
Posted Dec 04, 2025 - 11:52 IST

Investigating

We are in touch with Heimir and B-Payment about a service outage with its billing gateway, which appears to be affecting all transactions. They are working on a resolution, and we will update you with further information as it becomes available.
Posted Dec 04, 2025 - 10:18 IST
This incident affected: Rest of Europe (Transactions).