Connectivity issues across devices - Mexico

Incident Report for Nayax

Resolved

This incident has been resolved.
Posted Oct 20, 2026 - 03:57 IDT

Update

We are continuing to monitor for any further issues.
Posted Oct 20, 2026 - 03:08 IDT

Monitoring

The issue appears to be returning to normal levels. We will continue to monitor the situation and provide an update if the issue reoccurs.
Posted Oct 20, 2026 - 03:08 IDT

Investigating

We are currently observing a slight increase in silent machines in Mexico. The issue is under investigation, and the mobile provider has been contacted for further analysis.

We are monitoring the situation closely and will provide additional updates as more information becomes available.
Posted Oct 20, 2026 - 02:10 IDT
This incident affected: Latin America (Cellular Communication).
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