Billing provider transaction issue

Incident Report for Nayax

Resolved

This incident has been resolved.
Posted Oct 30, 2025 - 10:35 IST

Update

We are continuing to monitor for any further issues.
Posted Oct 29, 2025 - 18:33 IST

Update

We are continuing to monitor for any further issues.
Posted Oct 29, 2025 - 18:31 IST

Monitoring

We are in touch with Traderoot about a service outage with its billing gateway, which appears to be affecting all OTI transactions in South Africa. Traderoot are working on a resolution, and we will update you with further information as it becomes available.
Posted Oct 29, 2025 - 18:30 IST
This incident affected: Africa & Middle East (Transactions).
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